1. Vicky Vikky's Avatar
    hi,

    I purchased BB Z10 new but the first day sometimes my voice is heared by other party and sometimes don't. So I decided to reload the OS 10.2 via blackberry link, but everytime it says that 'An error occured, check Internet connection"...
    Now I found a solution that I can use autoloader from BB developer site. Please let me know that do I need the 10.2 OS file as well with the autoloader to reload or it will automatically download the OS from web while I start to reload ?
    03-31-14 09:06 PM
  2. anon721037's Avatar
    Hey go here and download the correct ones for your device model. And read the thread.

    http://forums.crackberry.com/bb10-le...phones-905407/
    Vicky Vikky likes this.
    03-31-14 09:32 PM
  3. thurask's Avatar
    The autoloader on the BlackBerry Developer website contains the OS and radio itself, so you do not need any extra software to load it.

    However, the autoloader on the BlackBerry Developer website is missing several apps, as it is a stripped-down OS intended for app testing.

    The recommended course of action is to load one of the autoloaders that you can find here. I recommend the latest OS: http://forums.crackberry.com/bb10-le...00-1-a-918891/

    Keep in mind, you'll need 7-Zip to extract this particular autoloader. 7-Zip
    anon721037 and Vicky Vikky like this.
    03-31-14 09:34 PM
  4. Vicky Vikky's Avatar
    The autoloader on the BlackBerry Developer website contains the OS and radio itself, so you do not need any extra software to load it.

    However, the autoloader on the BlackBerry Developer website is missing several apps, as it is a stripped-down OS intended for app testing.

    The recommended course of action is to load one of the autoloaders that you can find here. I recommend the latest OS: http://forums.crackberry.com/bb10-le...00-1-a-918891/

    Keep in mind, you'll need 7-Zip to extract this particular autoloader. 7-Zip
    Thanks to both of you..
    But actually my internet connection is unstable to I have to download through Developer site as it supports resume.
    Also could you suggest me why Im having the issue that my mic is not working 2/10 times calling... is it a software or hardware issue.
    thanks
    03-31-14 09:45 PM
  5. thurask's Avatar
    Thanks to both of you..
    But actually my internet connection is unstable to I have to download through Developer site as it supports resume.
    Also could you suggest me why Im having the issue that my mic is not working 2/10 times calling... is it a software or hardware issue.
    thanks
    If you can make do with the limited Developer OS, then you can go ahead and go with the Developer site autoloader. Still, I would recommend getting your hands on some form of 10.2.1 autoloader that isn't from the developer site.

    Anyway, about the microphone, I wouldn't be able to tell. The best way to find out is to reinstall/install a different OS and see if the problem persists.
    03-31-14 09:47 PM
  6. anon721037's Avatar
    I think it's probably os as this seems to fix a lot of problems, what model do you have. Try the leak thurask suggested as long as you don't have the stl100-1 model. If you do try the one I suggested,


    Sent from my iPad using CB Forums
    Vicky Vikky likes this.
    03-31-14 09:49 PM
  7. Vicky Vikky's Avatar
    I think it's probably os as this seems to fix a lot of problems, what model do you have. Try the leak thurask suggested as long as you don't have the stl100-1 model. If you do try the one I suggested,


    Sent from my iPad using CB Forums
    Yes, i do have the STL100-1 model... I wud try reloading with autoloader... so Im downloading the autoloader for stl100-1 will it be helpful for reloading as well ?

    Posted via CB10
    03-31-14 10:06 PM
  8. thurask's Avatar
    Yes, i do have the STL100-1 model... I wud try reloading with autoloader... so Im downloading the autoloader for stl100-1 will it be helpful for reloading as well ?

    Posted via CB10
    Your profile says you have a Q5, not a STL100-1 (Z10).

    A STL100-1 autoloader for a given OS will load that OS and the corresponding radio to your device, so yes, it will load the OS again. To reload your current OS would require an autoloader for the OS that you have on the device right now. I would recommend going with a newer OS.
    Vicky Vikky likes this.
    03-31-14 10:08 PM
  9. anon721037's Avatar
    What do you mean by reloading. When you do the auto loader it will put your phone back to like when it was new, unless you have a back up in link that you can restore with.

    This will put an os and a radio on your device.




    Sent from my iPad using CB Forums
    03-31-14 10:09 PM
  10. Vicky Vikky's Avatar
    Your profile says you have a Q5, not a STL100-1 (Z10).

    A STL100-1 autoloader for a given OS will load that OS and the corresponding radio to your device, so yes, it will load the OS again. To reload your current OS would require an autoloader for the OS that you have on the device right now. I would recommend going with a newer OS.
    My profile was not updated... will do update
    Yes my Z10 do have STL100-1 10.2.1.2102 Is there any newer version available... It always says that this is the latest version installed..
    03-31-14 10:12 PM
  11. Vicky Vikky's Avatar
    What do you mean by reloading. When you do the auto loader it will put your phone back to like when it was new, unless you have a back up in link that you can restore with.

    This will put an os and a radio on your device.




    Sent from my iPad using CB Forums
    One the forums (for mic issue) they suggested to reload OS via Blackberry Link... But BB Link is not finding my Internet connection (it says that error occured while downloading OS) so I'm going to reload OS via autoloader... to have my OS again loaded to Z10

    Am I going incorrect ?
    03-31-14 10:14 PM
  12. anon721037's Avatar
    Yes you are correct.


    Sent from my iPad using CB Forums
    03-31-14 10:15 PM
  13. thurask's Avatar
    My profile was not updated... will do update
    Yes my Z10 do have STL100-1 10.2.1.2102 Is there any newer version available... It always says that this is the latest version installed..
    Software version 10.2.1.2102 is the same thing as OS version 10.2.1.2141. There is newer software available (software version 10.2.1.2160, OS version 10.2.1.2234). Look here: http://forums.crackberry.com/bb10-le...evices-916026/
    03-31-14 10:16 PM
  14. anon721037's Avatar
    Software version 10.2.1.2102 is the same thing as OS version 10.2.1.2141. There is newer software available (software version 10.2.1.2160, OS version 10.2.1.2234). Look here: http://forums.crackberry.com/bb10-le...evices-916026/
    Thurask it goes to some other thread.


    Sent from my iPad using CB Forums
    03-31-14 10:17 PM
  15. anon721037's Avatar
    03-31-14 10:34 PM
  16. Vicky Vikky's Avatar
    Software version 10.2.1.2102 is the same thing as OS version 10.2.1.2141. There is newer software available (software version 10.2.1.2160, OS version 10.2.1.2234). Look here: http://forums.crackberry.com/bb10-le...evices-916026/
    Ok, Im downloading the 2234 version from Toobs link... a little question however its written there that the OS works on all variants, so can I install normally or I need to select the country code ?
    03-31-14 10:35 PM
  17. anon721037's Avatar
    Do not use the link just above there going to the wrong thread.


    Sent from my iPad using CB Forums
    03-31-14 10:35 PM
  18. anon721037's Avatar
    Ok, Im downloading the 2234 version from Toobs link... a little question however its written there that the OS works on all variants, so can I install normally or I need to select the country code ?
    Just down load the correct auto loader for your stl100-1 and then unzip the file , plug your phone into the computer and make sure bb link is closed, then click on the exe file and it will start and your led will turn green. When it done unplug and let it reboot.


    Sent from my iPad using CB Forums
    03-31-14 10:38 PM
  19. Vicky Vikky's Avatar
    Do not use the link just above there going to the wrong thread.

    So which link is the correct one
    Sent from my iPad using CB Forums
    03-31-14 10:38 PM
  20. thurask's Avatar
    Ok, Im downloading the 2234 version from Toobs link... a little question however its written there that the OS works on all variants, so can I install normally or I need to select the country code ?
    The OS is packaged as a .7z archive. You'll need to download and install 7-Zip from a few posts ago in order to extract the download. Once the download is extracted, plug in your phone, back everything up and run the .exe file that you extracted out of the archive.
    03-31-14 10:38 PM
  21. thurask's Avatar
    Thurask it goes to some other thread.


    Sent from my iPad using CB Forums
    Do not use the link just above there going to the wrong thread.


    Sent from my iPad using CB Forums
    They're the same link, looks like...
    03-31-14 10:39 PM
  22. anon721037's Avatar
    Ya but try and open it takes you to another thread.


    Sent from my iPad using CB Forums
    03-31-14 10:40 PM
  23. thurask's Avatar
    Ya but try and open it takes you to another thread.


    Sent from my iPad using CB Forums
    I get My Toobs Are Leaking presents 10.2.1.2234 for both links. What do you get?
    03-31-14 10:41 PM
  24. anon721037's Avatar
    Help : Blackberry reload OS-imageuploadedbycb-forums1396323796.733036.jpg


    Sent from my iPad using CB Forums
    03-31-14 10:43 PM
  25. Vicky Vikky's Avatar
    Ya but try and open it takes you to another thread.


    Sent from my iPad using CB Forums
    The link redierected me to toobs page, and I find the Z10 STL100-1 file : Z10_10.2.01.2234_STL100-1.7z

    I'm downloading this and let you know once complete... thanks both for your help.
    03-31-14 10:43 PM
35 12

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