1. codiak's Avatar
    Looks like I will be returning to 10.2 for now, as there is a bizarre issue with my Google Apps account.

    If it try to compose an email with that account I get a message telling me that HTML email had been disabled by IT Policy.

    Bit of a pain considering I use this facility. If it were something I could fix I would stick it out but it have read a BlackBerry support forum and a post or two on here and found no fix.

    Such a shame as I like the unread message gesture and picture password

    Posted via CB10
    01-31-14 06:09 PM
  2. justdotdotdot's Avatar
    I have a Google apps account and it works just fine.

    Have you tried re-adding the account?

    Posted via CB10
    01-31-14 06:33 PM
  3. codiak's Avatar
    Yes thanks, I have done that.

    Posted via CB10
    01-31-14 06:46 PM
  4. adelintru's Avatar
    How did you go back to 10.2? Autoloader? We're you able to use old backup file? Thanks

    Posted via CB10
    01-31-14 06:49 PM
  5. codiak's Avatar
    How did you go back to 10.2? Autoloader? We're you able to use old backup file? Thanks

    Posted via CB10
    I have not gone back yet, as im busy backing up... but I assume if I do a device reload (given vodafone have not released 10.2.1) I will end up with 10.2, thats my logic.
    01-31-14 07:01 PM
  6. codiak's Avatar
    How did you go back to 10.2? Autoloader? We're you able to use old backup file? Thanks

    Posted via CB10
    Looks like my reasoning was correct, currently reloading 10.2 via link right now
    01-31-14 07:25 PM
  7. codiak's Avatar
    Ars3.... looks like the 10.2.1 backup is incompatible with 10.2

    Luckily I backed up my phone while on 10.2 today, on another computer. At work.... annoying!
    01-31-14 07:46 PM
  8. adelintru's Avatar
    You're lucky codiak... I'm on Deutsche Telekom (Germany) and they have already rolled out 10.2.1... so a factory restore takes me "back" to 10.2.1... you're also lucky because of backup... my latest 10.2.0 backup does not work on the unofficial 10.2.0...

    Posted via CB10
    02-01-14 10:56 AM
  9. codiak's Avatar
    well I live in hope that this bug is one of the reasons Vodafone have delayed rolling 10.2.1 out.
    02-01-14 10:58 AM
  10. arrowz's Avatar
    I'm back from 10.2.1 to 10.2.0.1809 with autoloader.
    some android app better run in 10.2.1 but most of app i use run smoother in 10.2.0.1809 with token method.

    CB10 with Z10STL100-1/10.2.0.1809
    02-01-14 08:15 PM
  11. adelintru's Avatar
    I'm back from 10.2.1 to 10.2.0.1809 with autoloader.
    some android app better run in 10.2.1 but most of app i use run smoother in 10.2.0.1809 with token method.

    CB10 with Z10STL100-1/10.2.0.1809
    Arrowz: how did you go back to 10.2.0.1809? Autoloader?

    Posted via CB10
    02-02-14 07:23 AM
  12. arrowz's Avatar
    yes. 10.2.0.1809 in leak subforum, dowdload it only 1 file more than 1gb, that's the autoloader, just run it and wait your phone will fresh back to 10.2.0.1809

    CB10 with Z10STL100-1/10.2.0.1809
    adelintru likes this.
    02-02-14 08:41 PM
  13. CDM76's Avatar
    I have a Google apps account and it works just fine.

    Have you tried re-adding the account?

    Posted via CB10
    Same here. I'm calling bullshot. Enough people on this site use Google apps that this would have exploded on CB before this.



    Posted via CB10
    02-02-14 08:56 PM
  14. djsvet's Avatar
    G apps, enail synced through IMAP - no issues on .1925 or any earlier.

    //Some forum moderators at some forums are like communist
    02-02-14 10:14 PM
  15. codiak's Avatar
    Is this the solution then? To switch from Active Sync to IMAP?

    I'm going to try an exchange account today, if that works then this is google apps specific.

    Posted via CB10
    02-03-14 02:53 AM
  16. codiak's Avatar
    I have tweeted @BlackBerryHelp on twitter see if they will shed any light on it.
    02-03-14 03:36 AM
  17. dpw09's Avatar
    You do realize if it's a "true" bug. It won't get fixed unless the person experiencing the bug calls into Support. So support can gather steps to reproduce and gather logs.... only then can the cause be found and fixed. if you just hide the problem by downgrading or using a workaround (imap) they will never know and it will never get fixed.

    Also see the following forum. http://forums.crackberry.com/bb10-le...82/index2.html
    This most likely has to do with a setting in the Google Apps exchange server settings (or BES I on one) but there is a workaround on page 2 besides switching to IMAP.

    Sent via CB10 on my ? Z10STL100-3/10.2.1.1925
    02-03-14 07:43 AM

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