[anon(5818411)]

All the emails I reply to on Outlook 2013 Client don't show up on my internet email or my BB10.

The emails I send on Outlook, when the person replies back to my email it will only show up on Outlook and no where else.

How do I fix that? I know if I call Rogers they will just play the blame game so I'm hoping that I won't have to call them.

Is there some setting in Outlook where I can push the email that I get on the client to my Blackberry/internet mail?


I fixed my problem while staying on POP server. If you are having issues keep reading this thread!

[cjcampbell]

All the emails I reply to on Outlook 2013 Client don't show up on my internet email or my BB10.

The emails I send on Outlook, when the person replies back to my email it will only show up on Outlook and no where else.

How do I fix that? I know if I call Rogers they will just play the blame game so I'm hoping that I won't have to call them.

Is there some setting in Outlook where I can push the email that I get on the client to my Blackberry/internet mail?

Have you tried to delete and reinstall the account on your phone?

[anon(5818411)]

Have you tried to delete and reinstall the account on your phone?

Yes I have. They show up after I do that but then they stop after I get new replies.

I also have a temporary fix
HUB Settings->Display and Actions->Display Style(top)-> change it from Single Messages to Conversation back to Single Messages.
But I don't want to do this every time i go on my phone to see if I have a new email since it takes forever to "rebuild" list and I won`t know if I have new reply if I don`t do it

BUT they still don`t show up on my Rogers Yahoo Mail which is weird. Right now I`m on a POP server on my rogers yahoo mail if that makes a difference. But I`ve never had email problems until I downloaded Outlook 2013

Message from Rogers mail when trying to refresh email: ``Rogers Yahoo Mail
It seems there was an error communicating with the external POP server pop. Please check your settings for kris in Settings and try again.``

[cjcampbell]

Ohhhhh.... you're using the outlook desktop client. My bad. I'm using Outlook.com. Sorry man. I can't help with this one.

Posted via CB10

[anon(5818411)]

Ohhhhh.... you're using the outlook desktop client. My bad. I'm using Outlook.com. Sorry man. I can't help with this one.

Posted via CB10

thanks anyways, you tried :P

[Chuck Foltz]

Pop email doesn't sync across platforms usually. If the email is on the server it should download to any device. But if outlook isn't pushing to update the server sent folder it won't download to devices. Also make sure in your BlackBerry email settings you add sent folder to sync since it doesn't by default

Posted from [email protected]#ATT via CB10

[HotFix]

POP clients traditionally download messages and remove them from the server. So... you have a scenario where two email clients (Outlook 2013 and BlackBerry 10) could be fighting each other by taking the message from the server before the other client has a chance to see it.

See of you can switch to using IMAP at a minimum as this will keep your mailbox in sync across multiple clients.

Posted via CB10 on a Z10STL100-3/10.2.1.1925

[chiphazard]

Use imap in outlook or tell outlook to leave messages on server

BlackBerry Since 2006. BB Z10,10.2 Official. Rogers Halifax, NS

[anon(5818411)]

thanks guys, I will try the IMAP thing out

[anon(5818411)]

I can't figure out how to switch from POP to IMAP on Rogers Yahoo

[Chuck Foltz]

Have to resetup account in outlook

Posted from [email protected]#ATT via CB10

[anon(1852343)]

Delete your account on BlackBerry and start over, I use pop for rogers and hotmail, check mark to leave on server and no issues for me

Q10 with 10.2.1.1925 Leak Installed

[anon(5818411)]

Thanks guys, I made a few tweaks in Outlook Desktop Client since that was the issue and still managed to keep my POP.

Here are some links to help people out in the future, this should work with most Web Mail:
Helpcentral Help | - SLN15165 - Access Yahoo Mail in Outlook 2013
Helpcentral Help | - SLN3213 - Access Yahoo Mail using Outlook Express
Helpcentral Help | - SLN15404 - Access your Yahoo Mail account with another mail program
Helpcentral Help | - SLN8923 - "Confirm your identity" pop-up message
Helpcentral Help | - SLN6070 - How to keep or delete emails on the Mail server using Outlook Express client


Good luck!!