My mom went and forgot her Z30 password, she's a teacher and has school related stuff on it, plus stuff for the home business. Is all hope lost?
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My mom went and forgot her Z30 password, she's a teacher and has school related stuff on it, plus stuff for the home business. Is all hope lost?
It is unless she has a fairly recent backup of the device.
Never had to so I don't know if this works but,
Can you log onto BlackBerry Protect and change the password so long as the phone has a signal and is registered in BlackBerry Protect?
Posted via CB10
Not without the old password.
Z30STA100-5/10.3.2.281
there is security Q , with it you can reset pass . (i think , never had this situation )