1. X4xtraordinary's Avatar
    Did anyone else have the same issue?

    Attachment 291215
    Attached Thumbnails Failure to uninstall FastTube app-img_20140814_173148.png  
    Last edited by X4xtraordinary; 08-16-14 at 08:49 PM.
    08-14-14 05:44 PM
  2. Elite1's Avatar
    Is the icon still present anywhere on the home screens, either in it's original spot or at the end of one of the pages?

    There are two things to try, resetting your device and refreshing BlackBerry World.

    First try a device reset. (NOT exactly the same as Restart.)
    Hold down the top key on device and do not release it.
    Ignore any onscreen options or countdowns and continue pressing the top button.
    After the red LED flashes on then back off, release the top key.

    Anything fixed after that? If not, try refreshing BB World.
    Open BB World, swipe down from top of screen, select Settings.
    Select General, tap button marked Refresh BlackBerry World.

    If none of that worked, please describe how exactly you tried to delete the app.
    X4xtraordinary likes this.
    08-14-14 05:51 PM
  3. X4xtraordinary's Avatar
    Is the icon still present anywhere on the home screens, either in it's original spot or at the end of one of the pages?

    There are two things to try, resetting your device and refreshing BlackBerry World.

    First try a device reset. (NOT exactly the same as Restart.)
    Hold down the top key on device and do not release it.
    Ignore any onscreen options or countdowns and continue pressing the top button.
    After the red LED flashes on then back off, release the top key.

    Anything fixed after that? If not, try refreshing BB World.
    Open BB World, swipe down from top of screen, select Settings.
    Select General, tap button marked Refresh BlackBerry World.

    If none of that worked, please describe how exactly you tried to delete the app.
    It worked

    Posted via CB10
    Elite1 likes this.
    08-14-14 06:07 PM
  4. Elite1's Avatar
    Great!

    A device reset like that is penicillin for BB10, sort of a catch-all fix for issues that have you scratching your head. I'd say always do that over the Restart option should you have need in future.
    X4xtraordinary likes this.
    08-14-14 06:22 PM
  5. X4xtraordinary's Avatar
    New issue

    Posted via CB10
    08-16-14 08:50 PM

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