1. gsealoi's Avatar
    I am experiencing a weird problem with my bb10 decide (Passport). Although push is on, set to retrieve mail every 5 minutes, i am getting emails from this very specific account very late. I tried to change the settings of this account in the Hub, and I noticed that right after saving it retrieves the mail, but again after a little while it is not updating the mail anymore. It is an Imap account. No problem for the other account. Should I cancel and reinstate it? Thank you.

    Posted via CB10
    01-09-17 11:54 PM
  2. Tim-ANC's Avatar
    Yes, delete the account. Reboot the PP and add it again. Can you say what the email service is?
    01-10-17 05:30 AM
  3. Nikola Adzic's Avatar
    If it's yahoo, it's normal.

    Posted via CB10
    01-10-17 06:27 AM
  4. gsealoi's Avatar
    I just erased it and reinstate, and now it works!
    Thank you guys.

    Posted via CB10
    01-10-17 07:20 AM
  5. Tim-ANC's Avatar
    I just erased it and reinstate, and now it works!
    Thank you guys.

    Posted via CB10
    Good to hear. Glad to help
    01-10-17 12:23 PM
  6. Kryngle's Avatar
    I've been experiencing the exact same thing and did the above to no avail. I think mine has to do with Outlook having some issues with I think Microsoft. Can't remember but I got a Bell Sympatico account and ever since I had to "upgrade" my account, I receive late emails and when I delete emails from the Hub, it's still in my desktop email. Oh well, I just deal with jt.

    Posted via CB10
    01-10-17 01:16 PM
  7. Tim-ANC's Avatar
    Have you asked Bell Sympatico about it? Thinking their push setting changed since the update.
    01-11-17 05:44 AM

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