1. SaurabhIb's Avatar
    Duplicate Contacts-img_20140918_221802.png

    I was just modifying my contact list on my Z10, I was having about 390 contacts.

    After finishing I am now seeing that automatically double entries have been made by the phone itself.
    Attached is the screen shot.

    I am highly irritated of this BlackBerry os 10.
    There are so many errors in this Os, I have wasted my money buying a BlackBerry

    BlackBerry has correct market share of 0
    5 percent.
    People buying apple are not fools,they get value, and here you will get this irritating Os 10.
    09-18-14 12:54 PM
  2. wolfee48's Avatar
    OS version?
    How many accounts?
    Restart device?

    Posted via CB10 Z10STL100-4/10.3.0.1154
    09-18-14 12:58 PM
  3. gg bb's Avatar
    You have different sources for contacts, sim,googe,facebook,linked in, twitter.
    Depending on how set up they will automatically link or not.
    Found this confusing at first either me not understanding or os10.1
    Never had any problem like this for over 12 months since been on 10.2.
    Last edited by gg bb; 09-18-14 at 01:12 PM.
    09-18-14 01:01 PM
  4. AnimalPak200's Avatar
    Calm down. You have to make sure you don't have multiple contact accounts all syncing and causing duplicates.

    If you tap on the icon on the lower left, it should show you which accounts are being shown. You can disable the ones you done need by swiping down from the top and going into Settings.

    Posted via CB10
    09-18-14 01:02 PM
  5. Trini-34's Avatar
    Click image for larger version. 

Name:	IMG_20140918_221802.png 
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    I was just modifying my contact list on my Z10, I was having about 390 contacts.

    After finishing I am now seeing that automatically double entries have been made by the phone itself.
    Attached is the screen shot.

    I am highly irritated of this BlackBerry os 10.
    There are so many errors in this Os, I have wasted my money buying a BlackBerry

    BlackBerry has correct market share of 0
    5 percent.
    People buying apple are not fools,they get value, and here you will get this irritating Os 10.
    Thank you for sharing and informing us! Do a search on CB on dup-contacts- there should be a fix for it. BTW- I also have a BB10 OS and I don't think I wasted my money. I am actually getting my money's worth!
    09-18-14 01:02 PM
  6. The Big Picture's Avatar
    OP go into the contacts app, swipe down from the top, go to settings, scroll down till you see "show account in contacts list" and turn EVERYTHING OFF. That should solve your problem.

    iP5, iPad2, Q10, Z30, and soon passport!
    09-18-14 01:08 PM
  7. staticxxxx's Avatar
    An OS for stupid people is iOS...You should try it!
    09-18-14 01:32 PM
  8. The Big Picture's Avatar
    An OS for stupid people is iOS...You should try it!
    I wouldn't call them stupid. Maybe limited or simple minded ;-)

    iP5, iPad2, Q10, Z30, and soon passport!
    donemt likes this.
    09-18-14 01:47 PM
  9. AnimalPak200's Avatar
    I wouldn't call them stupid. Maybe limited or simple minded ;-)

    iP5, iPad2, Q10, Z30, and soon passport!
    Or people that don't have time to tinker around, troubleshoot, and baby their devices. I'm not putting anyone down,.. just admitting that there are those that will gladly sacrifice some flexibility in the name of "it just works."

    Posted via CB10
    09-18-14 02:08 PM
  10. realtrevor's Avatar
    You duplicated your contacts when you saved them. You need to always select one location to save your contacts, otherwise they will get saved on all locations.


    Duplicate Contacts-picsart_1411063674279.jpg

    Posted via CB10
    09-18-14 02:09 PM
  11. dvarnai's Avatar
    You duplicated your contacts when you saved them. You need to always select one location to save your contacts, otherwise they will get saved on all locations.
    Click image for larger version. 

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    Posted via CB10
    since 10.3 i dont have this error although i never knew where i can find this menu. can you guide me to it please
    09-18-14 02:21 PM
  12. Chris Degroote's Avatar
    Calm down. You have to make sure you don't have multiple contact accounts all syncing and causing duplicates.

    If you tap on the icon on the lower left, it should show you which accounts are being shown. You can disable the ones you done need by swiping down from the top and going into Settings.

    Posted via CB10
    This

    Posted with my Z10
    09-18-14 02:23 PM
  13. realtrevor's Avatar
    When adding a new contact, you click at the top where I've highlighted on the attached picture.


    Duplicate Contacts-picsart_1411070178933.jpg

    Posted via CB10
    09-18-14 03:57 PM
  14. SaurabhIb's Avatar
    I dont have any other source of contact.
    I only use hotmail to sync my contacts.
    My sim has zero contacts.

    I don't have Fb, Twitter or anything installed on my Z10, I just keep my phone basic.

    Last night as I modified the contacts, it automatically started doubling it.
    And now thats the result.

    There are many minor bugs in Os10. Hope it gets resolved in 10.3
    09-18-14 10:56 PM
  15. AnimalPak200's Avatar
    I dont have any other source of contact.
    I only use hotmail to sync my contacts.
    My sim has zero contacts.

    I don't have Fb, Twitter or anything installed on my Z10, I just keep my phone basic.

    Last night as I modified the contacts, it automatically started doubling it.
    And now thats the result.

    There are many minor bugs in Os10. Hope it gets resolved in 10.3
    Did you try re-starting your device? Do the duplicates now show up in your outlook/hotmail?

    Posted via CB10
    09-19-14 01:08 AM
  16. SaurabhIb's Avatar
    Did you try re-starting your device? Do the duplicates now show up in your outlook/hotmail?

    Posted via CB10
    Restarting is not solving the issue

    Have to check on one drive, for duplicate entries
    09-19-14 01:30 AM
  17. The Big Picture's Avatar
    Restarting is not solving the issue

    Have to check on one drive, for duplicate entries
    One drive? No log on to your hotmail and check under contacts.

    I've had this problem before too. On the phone it shows duplicates, on hotmail/outlook.com it does not.

    iP5, iPad2, Q10, Z30, and soon passport!
    09-19-14 08:54 AM
  18. The Big Picture's Avatar
    Did you try re-starting your device? Do the duplicates now show up in your outlook/hotmail?

    Posted via CB10
    If the duplicates only show on the phone, what you recommend the OP do besides a restart?

    iP5, iPad2, Q10, Z30, and soon passport!
    09-19-14 08:55 AM
  19. AnimalPak200's Avatar
    If the duplicates only show on the phone, what you recommend the OP do besides a restart?

    iP5, iPad2, Q10, Z30, and soon passport!
    I would first make sure all the contacts actually are in my outlook/hotmail account, then delete the account from settings/accounts. Then delete any contact still showing up on the device. Once they're all gone, re-add the outlook/hotmail account, and wait for contacts to populate.

    Posted via CB10
    The Big Picture likes this.
    09-19-14 11:32 AM
  20. AnimalPak200's Avatar
    However, if all your contacts are stored locally,.. download an app called ContactX. The app automatically detects duplicates and merges any slight differences, allows you to make a backup and restore. It's how I cleaned up my disastrous contact list back when I first got my original Z10 on an early 10.1 build.

    Posted via CB10
    09-19-14 11:35 AM
  21. SaurabhIb's Avatar
    I would first make sure all the contacts actually are in my outlook/hotmail account, then delete the account from settings/accounts. Then delete any contact still showing up on the device. Once they're all gone, re-add the outlook/hotmail account, and wait for contacts to populate.

    Posted via CB10
    Thanks for the suggestion, done that, and now dont have the duplicate contacts.

    But one missing thing which I found in Os10, which was there in Os7, was that the company name written for a contact also comes when person calls u, which is very imp.

    I have aligned all my contacts like this, and I find it little difficult when I get a call to recall the company name.

    But once again thanks for the help.
    AnimalPak200 likes this.
    09-19-14 12:44 PM
  22. Gerii's Avatar
    But one missing thing which I found in Os10, which was there in Os7, was that the company name written for a contact also comes when person calls u, which is very imp.

    I have aligned all my contacts like this, and I find it little difficult when I get a call to recall the company name.

    But once again thanks for the help.
    It shows the company name on 10.3 so you just have to wait until 10.3.1 is released for our devices.

    Posted via CB10
    09-19-14 02:11 PM

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