1. CrackBerry Question's Avatar
    I used to be able to sync my Contacts on my BB10 no problem. Now, however, I get a "Sync was Unsuccessful" message with this detail:
    CRTranDB::Add New: Duplicate Record ID - (and then a string of letters and numbers about 30+ characters long).
    How do I fix this so that I can once again sync my Contacts (I use Outlook).
    07-21-16 02:48 PM
  2. Gallofa's Avatar
    Delete your Outlook account from the device, reset it and reinstall the account again

    Posted with my loyal Z30
    07-22-16 04:49 PM

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