01-18-15 02:39 PM
187 ... 678
tools
  1. feg79's Avatar
    Working here, too. FYI - I emailed Dropbox (I have a paid account). This is part of their response:

    Going to have to check out PlayCloud
    Also have a paid account with a similar response- they provided the usual links to help pages.. but also
    'Apologies for not being able to offer more tangible advice!' which made me smile.

    Working again now though so all moot.

    Posted via CB10
    01-13-15 10:49 AM
  2. altafmubarak's Avatar
    Guess after 2 days of prblem in my passport with this dropbox it eventually started to show all the files and folder with no changes from user end. It may hve been some prblem which is fixed now!!!!!

    Posted via CB10
    01-13-15 11:41 AM
  3. jhimmel's Avatar
    Maybe my message to Dropbox actually did help some. I received this email response to my support request from a few days ago. -

    Dropbox still working for anyone?-img_20150113_125244.png
    01-13-15 11:56 AM
  4. godert's Avatar
    Hi,

    I got the same reply and it is working again!

    Bb


    Posted via CB10
    01-13-15 12:07 PM
  5. conite's Avatar
    Maybe my message to Dropbox actually did help some. I received this email response to my support request from a few days ago. -

    Click image for larger version. 

Name:	IMG_20150113_125244.png 
Views:	214 
Size:	142.0 KB 
ID:	327109
    I wish they said what the problem was and why it only affected a diverse few.

    Z30STA100-5/10.3.1.1949
    01-13-15 12:09 PM
  6. unclebanglin's Avatar
    I had to log out and log back in via "connect to dropbox " app

    FYI

    Posted via CB10
    01-14-15 10:09 AM
  7. Lawmen23's Avatar
    Mine works.

    Posted via CB10
    01-14-15 12:48 PM
  8. Vidge's Avatar
    Again, it's about BBOS, as Dropbox did apps for these OS, but not for BB10, BlackBerry did. And the API is opened, so no issue for the future.
    Sorry for the delay in responding - I got a second email from Dropbox. They said the issue was in the BlackBerry app and that they helped BB fix it.

    Edit: Oops. I see someone posted the answer I received via email at #180.
    JG_Agustin likes this.
    01-18-15 01:07 PM
  9. nightridah's Avatar
    Works for me again.

    Z10STL100-2/10.3.1.2072
    01-18-15 02:14 PM
  10. Joshu42's Avatar
    I got a second email from Dropbox. They said the issue was in the BlackBerry app and that they helped BB fix it.
    That means they change their core API. Quick check and yes, there are some changes January 13th that can cause this behavior (Note: it's the day the developer docs changed, not the day the API changed).
    JG_Agustin likes this.
    01-18-15 02:34 PM
  11. JG_Agustin's Avatar
    That means they change their core API. Quick check and yes, there are some changes January 13th that can cause this behavior
    It's kind of odd that it kept working with PlayCloud though. Shouldn't that app had also been affected due to a change in core API?

    Sent from the powerful and masterful Passport!
    01-18-15 02:36 PM
  12. Joshu42's Avatar
    It's kind of odd that it kept working with PlayCloud though. Shouldn't that app had also been affected due to a change in core API?
    Well, each app can use the API as it wants. I guess the issue was with the deleted fields from the root level-path. The BlackBerry app cannot retrieves them as they are not included anymore. Educated guess though.
    01-18-15 02:39 PM
187 ... 678

Similar Threads

  1. What app do you use for buying music?
    By Kaloni Arcidiacono in forum BlackBerry Passport
    Replies: 95
    Last Post: 01-24-15, 10:51 AM
  2. IM for BlackBerry 10?
    By Kishlay Nandan in forum BlackBerry Z10
    Replies: 6
    Last Post: 01-11-15, 09:23 AM
  3. The Classic definitely not for everyone!
    By vpblaze in forum BlackBerry Classic
    Replies: 12
    Last Post: 01-10-15, 09:10 PM
  4. Dropbox bien file
    By katpat in forum Ask a Question
    Replies: 1
    Last Post: 01-10-15, 11:47 AM
  5. Flash not comming for z10
    By praveenr15 in forum Ask a Question
    Replies: 2
    Last Post: 01-10-15, 08:25 AM
LINK TO POST COPIED TO CLIPBOARD