01-18-15 02:39 PM
187 ... 34567 ...
tools
  1. BigAl_BB9900's Avatar
    Not working today on my Q10 either.... was definitely working about 24 hours ago

    Phone/carrier/OS details in my signature
    01-11-15 07:23 PM
  2. tmf06's Avatar
    Works fine here...through file manager and app.

    Z10STL100-4
    10.3.1.1154
    Verizon

    Posted via CB10
    01-11-15 07:31 PM
  3. JG_Agustin's Avatar
    Agreed. Dropbox seems to be working everywhere EXCEPT the BB10 File Manager through Connect to Dropbox. I also have Playcloud 10 and it is working. Looks like we need a new Connect to Dropbox from BlackBerry.
    Just tried it too with my Z30 on 10.2.1.3062 connected with Wi-Fi only. Native files manager does not show Dropbox files, but again Playcloud 10 does work.

    So there's something definitely wrong with BlackBerry's "Connect to Dropbox", but it seems to be affecting only some users, not all.

    Let's hope things get fixed by this week or at least we hear something more official. Perhaps Crackberry's staff could take a look a the issue.

    Posted from the mighty Z30!
    01-11-15 08:09 PM
  4. srandazzo01's Avatar
    Still not working on my Passport. I installed the Android version and it works. Going to keep this till BlackBerry version works.

    Working Wide With My Red BlackBerry Passport
    01-11-15 08:12 PM
  5. timboalogo's Avatar
    I just checked and not working for me on my Z30STA100-5/10.2.1.3442 on Rogers in British Colombia. I tweeted @blackberryhelp, as the Connect to Dropbox is a BlackBerry App.

    Posted via CB10
    01-11-15 08:16 PM
  6. timboalogo's Avatar
    To clarify the issue that I see: within the File Manager app no files are shown under dropbox. However the Connect to Dropbox app shows how much of my space my files are taking AND the File Manager active tile when minimised also shows how much of my Dropbox account I've used up.

    Posted via CB10
    Shin Megami likes this.
    01-11-15 08:25 PM
  7. Jonathan Dueck's Avatar
    For me, since yesterday (1/10) my TMobile Z10 hasn't had access to Dropbox using Connect To Dropbox in the native file manager. The source is still listed on the side list, but clicking it produces an empty file listing. But PlayCloud etc still work fine, as does Dropbox on my PC.
    01-11-15 08:29 PM
  8. mkiiw's Avatar
    I have a z30 with sw:10.3.1.747 installed on Telus network in GTA area, not working since thread started. Tried on mobile or home WiFi, still no luck

    But play clouds able to get to Dropbox with no issue
    01-11-15 08:30 PM
  9. Shifty88's Avatar
    Z30STA100-5/10.3.1.1133

    Doesn't work for me either. I can sign in and see how much space I'm using in DropBox but I'm unable to actually view my files. Box works though.
    01-11-15 08:32 PM
  10. timboalogo's Avatar
    Box and Onedrive work fine. I tweeted @BlackBerryhelp again to tell them that I use this app for business, and they have to start acknowledging via Twitter when one of their apps (it is a BlackBerry App after all) don't work if they want to be considered the business choice.

    I find it particularly annoying when companies are silent on customer service issues, and honestly, BlackBerry is God awful at these kinds of customer relations.


    Posted via CB10
    01-11-15 08:50 PM
  11. Wrec's Avatar
    Works on my Passport OS 10.3.1.1154 thru both wifi and Telus data. Also works on Q10 OS 10.3.1.1949 on wifi, I don't have a data plan to test that way.

    Posted via CB10
    01-11-15 08:58 PM
  12. amclanejr's Avatar
    Could someone post a link to the android version of Dropbox?


    Posted via CB10
    01-11-15 09:13 PM
  13. Fret Madden's Avatar
    Nope. STL100-4/10.3.1.1154 on Verizon, tried connection over WiFi.

    Dropbox still working for anyone?-img_20150111_211656.png
    01-11-15 09:20 PM
  14. amclanejr's Avatar
    Could someone post a link to the android version of Dropbox?


    Posted via CB10
    Answering my own question:

    <https://www.dropbox.com/s/bxgfavo0qe013s2/Dropbox-normal-release.apk>

    Posted via CB10
    01-11-15 09:23 PM
  15. Joshu42's Avatar
    Guys... I don't understand why you are so quick to say "The app has an issue !". This app just uses an API provided by Dropbox. The first thing you should have done is check the Dropbox website.

    There is a lot of latency with the website and further issues with the service the last 2 days.

    Cool down...

    Edit: Service is back from "under maintenance" to "running normally" :
    https://status.dropbox.com
    Last edited by Joshu42; 01-11-15 at 09:59 PM.
    01-11-15 09:42 PM
  16. timboalogo's Avatar
    Guys... I don't understand why you are so quick to say "The app has an issue !". This app just uses an API provided by Dropbox. The first thing you should have done is check the Dropbox website.

    There is a lot of latency with the website and further issues with the service the last 2 days.

    Cool down...

    Edit: Service is back from "under maintenance" to "running normally" :
    https://status.dropbox.com
    Because if the app relies on an API that has an issue, then, by definition, the app reliant upon it has an issue.

    And if the app is a BlackBerry produced app it behoves them to respond in a timely manner with an update of service outage, perhaps via twitter or the like, and inform their customer base.

    No free pass for BlackBerry on this.

    Posted via CB10
    01-11-15 11:10 PM
  17. cathulu15's Avatar
    Regarding file manager: Had to resign into box. One drive works. Dropbox is not working for me yet.

    Posted via CB10
    01-11-15 11:17 PM
  18. sindai's Avatar
    Dropbox still lot working on my z10 so I downloaded the android app from snap chat and it works!

    Posted via CB10
    01-12-15 12:13 AM
  19. Granehill's Avatar
    Dropbox not working for:
    STL-1 10.3.1.1151 with Telia Sweden
    SQN 100-3 10.3.1.1949 with 3 Sweden
    (has been like that for 4 days niw)

    Have tried to delete and re-install, but no changes.

    I'm also using APS Office on my Z10 and Dropbox with no problems, but a teaching files in a mail from DB doesn't work at all

    Posted via CB10
    01-12-15 02:52 AM
  20. JCMM's Avatar
    still not working here, works on my Mac and using the web version i found no issues at all
    01-12-15 03:31 AM
  21. Chris Degroote's Avatar
    Z10 STL 100-2 OS 10.3.1.1949
    Dropbox android app still working
    Connect to dropbox still working
    My provider is Proximus Belgium
    01-12-15 03:54 AM
  22. BCLoco's Avatar
    Haven't had any issues yet. Working fine on PassportSQW100-1/10.3.0.1418 on Telus.

    PP
    01-12-15 05:15 AM
  23. jhimmel's Avatar
    Guys... I don't understand why you are so quick to say "The app has an issue !". This app just uses an API provided by Dropbox. The first thing you should have done is check the Dropbox website.

    There is a lot of latency with the website and further issues with the service the last 2 days.

    Cool down...

    Edit: Service is back from "under maintenance" to "running normally" :
    https://status.dropbox.com
    Because every other avenue to Dropbox is working. If latency is the issue, then the BlackBerry implementation is handling the latency poorly. Everything else seems to be working through it. I have used Playcloud 10 seemingly without issue.
    01-12-15 05:19 AM
  24. Phil Blakeway's Avatar
    "Unfortunately, we no longer actively support Dropbox for Blackberry. However, here are a few resources for addressing some of the most common issues"

    Just received from DB Support!
    01-12-15 06:40 AM
  25. mio_cuggino's Avatar

    Seriously?
    I guess I have to come up with a workaround.
    Android version here I come.
    By the way, Fido network, Z10, and Connect to Dropbox not working for me
    01-12-15 06:53 AM
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