01-18-15 02:39 PM
187 123 ...
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  1. jhimmel's Avatar
    A thread was started in the Passport forum, but it seems the issue is not limited to just the Passport. I have the same issue on my Z30.

    Dropbox is currently not available to us through the BB10 File Manager, or by clicking "View Files" in the Dropbox Connector utility (just get a blank screen). Access through the Dropbox web site using the BB10 browser still works.
    This just started for me yesterday. It was working fine up until then

    Me - VZW Z30 on 10.3.1.1949

    If you respond, PLEASE include phone model, OS version, and Carrier along with working or not working in order to make the responses more useful.

    OneDrive and Box still working fine.

    Hope this can get resolved quickly.
    01-10-15 11:39 AM
  2. mkelley65's Avatar
    Z30 10.3.1.1949 AT&T Working
    Z10 10.3.1.1949 AT&T Working
    jhimmel likes this.
    01-10-15 11:56 AM
  3. Paul Brown5's Avatar
    Not working on bell canada
    Z10STL100-3/10.2.1.3442

    Posted via CB10
    jhimmel likes this.
    01-10-15 12:00 PM
  4. 00stryder's Avatar
    Hmm, doesn't seem to be working for me either. Z30STA100-3/10.3.1.1949 on Verizon

    Posted via CB10
    jhimmel likes this.
    01-10-15 12:04 PM
  5. jhimmel's Avatar
    Interesting. Guess we can rule out 1949 as the cause, since it is working for some and not others on that build. Also does not seem to be a particular phone model either.
    01-10-15 12:11 PM
  6. mousky's Avatar
    Z30
    10.2.1.3062
    Bell Mobility
    jhimmel likes this.
    01-10-15 12:13 PM
  7. mousky's Avatar
    Not Working
    jhimmel likes this.
    01-10-15 12:13 PM
  8. MrGlenn's Avatar
    What if you reset the permissions through a browser? Maybe the authentication token has expired when you updated?

    PassportSQW100-1/10.3.0.1418 and Q10 @ 10.2.1 work fine for me.

    BlackBerry Passport signed @ C0007CC89
    jhimmel likes this.
    01-10-15 12:16 PM
  9. conite's Avatar
    Working for me on Telus.

    Z30STA100-5/10.3.1.1949
    jhimmel likes this.
    01-10-15 12:17 PM
  10. jhimmel's Avatar
    What if you reset the permissions through a browser? Maybe the authentication token has expired when you updated?

    PassportSQW100-1/10.3.0.1418 and Q10 @ 10.2.1 work fine for me.

    BlackBerry Passport signed @ C0007CC89
    When I updated what? I didn't update anything. It just stopped working yesterday.
    Some have already tried removing and re-installing the connector. That should have re-authorized. Didn't help.

    I tried myself. Logged out and then re-authorized. same problem.
    By the way - does not seem to be an authorization problem, because the Connector app shows as logged in and properly sync'ed. Just cant view anything.
    Last edited by jhimmel; 01-10-15 at 12:30 PM.
    01-10-15 12:19 PM
  11. brookie229's Avatar
    Working great!
    Passport 10.3.1.1949 Rogers.
    jhimmel likes this.
    01-10-15 12:26 PM
  12. nighguy's Avatar
    Not working for my Passport - 10.3.0.1418 or my wife's Z30 - 10.3.0.1418. We're on T-Mobile. It was working for me until yesterday night. I hope they figure this out and get it fixed soon. I access Dropbox all the time and it's crucial for me to get my files.
    jhimmel likes this.
    01-10-15 12:26 PM
  13. sk8er_tor's Avatar
    Working for me on my Q10 with 10.3.1.1949 on both Wi-Fi and Rogers.
    jhimmel likes this.
    01-10-15 12:34 PM
  14. BB-Soldier's Avatar
    Working for me, just used it this morning:
    Z30
    AT&T
    10.2.1.3062

    Posted via CB10 on my Z30
    01-10-15 12:49 PM
  15. misterabrasive's Avatar
    Working for me

    Posted with my Z10 on Verizon 10.2.1.3253
    01-10-15 12:51 PM
  16. unical's Avatar
    Yesterday it didn't work for me but today it works just fine.
    BlackBerry z30 10.3.1.1949

    Posted via CB10
    01-10-15 12:54 PM
  17. 00stryder's Avatar
    Maybe a temporary flux in the system? Sounds like it's hitting people sporadically and (possibly) resolving over time.

    Posted via CB10
    01-10-15 01:02 PM
  18. Bobb1138's Avatar
    Worked yesterday, but not now... we even pay for a company solution... z10

    /Bob 10.2.1.2941
    01-10-15 01:11 PM
  19. jhanks64's Avatar
    BlackBerry Passport SQW100-1/10.3.1.1154
    WiFi via Comcast

    Just now connected to Dropbox and it does NOT work
    Box and OneDrive DO work



    Z30STA100-3/10.2.1.3289 on Verizon
    Box and OneDrive DO work
    Dropbox does NOT Show any files or folders. I remember using it recently.


    Posted via CB10
    01-10-15 01:21 PM
  20. bloodyrek's Avatar
    Works well on Virgin Mobile (Montreal, Canada)
    Q10 - 10.2.1.3014

    Posted via CB10
    01-10-15 01:30 PM
  21. Grzesiek Godlewski's Avatar
    BlackBerry Passport SQW100-1/10.3.1.1154
    WiFi via Comcast

    Just now connected to Dropbox and it does NOT work
    Box and OneDrive DO work



    Z30STA100-3/10.2.1.3289 on Verizon
    Box and OneDrive DO work
    Dropbox does NOT Show any files or folders. I remember using it recently.


    Posted via CB10
    Same here Q10 (10.3.1.254) on Play PL

    Q10 PLAY POLAND (EU)
    01-10-15 01:35 PM
  22. TioPepe78's Avatar
    Working fine through wifi at least on my Passport in Ecuador
    01-10-15 01:44 PM
  23. danesalinas's Avatar
    Not working for me since today in the morning.

    Z30 10.2.1

    Mxico
    Iusacell (owned by AT&T)

    Not working through wi-fi or carrier network

    Posted via CB10
    01-10-15 02:15 PM
  24. positronio's Avatar
    Not working - PassportSQW100-1/10.3.0.1418 Rogers

    Posted via CB10
    01-10-15 02:19 PM
  25. mhhH4RI's Avatar
    Just checked it and it's working fine on :
    Z30STA100-2/10.3.1.1949 and Passport on 10.3.1.
    Both on Telkomsel, Indonesia and Wi-Fi.
    Downloading and uploading synced.



    Posted via CB10
    01-10-15 02:58 PM
187 123 ...

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