1. vinayak1601's Avatar
    battery dried out twice connected to charger currently since last 4 hours and still stuck at 97% pls help.stuck on updating page ever since after restarting pls help dont have any backup of the data recently
    02-22-15 03:34 AM
  2. nealjane1's Avatar
    02-22-15 04:47 AM
  3. nealjane1's Avatar
    Take out battery and try holding power button down for 10 seconds, and eventually it'll reboot back to original installed os...mine has had this done now 4 times!! as I've had the same issues..

    Posted via CB10
    02-22-15 04:48 AM
  4. nealjane1's Avatar
    Are you on t-mobile/ee by any chance??

    Posted via CB10
    02-22-15 09:04 AM
  5. Santosh Kumar33's Avatar
    i have tried removing the battery and waited for 10 seconds and started the device still it is the same. it gets suck at 96%. Please advise

    I don't want to loose my data in it. as i have my 2 1/2 years old son's Pictures and videos. I don't want to loose them

    Please advise
    02-26-15 09:29 AM
  6. nealjane1's Avatar
    Try holding down the power button for 10 seconds after boot screen goes off..if you've just done the ota, it should default back to 10.2 - I'd then suggest you backup your pics/docs!
    02-26-15 02:07 PM

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