1. vinayak1601's Avatar
    battery dried out twice connected to charger currently since last 4 hours and still stuck at 97% pls help.stuck on updating page ever since after restarting pls help dont have any backup of the data recently
    02-22-15 04:34 AM
  2. nealjane1's Avatar
    02-22-15 05:47 AM
  3. nealjane1's Avatar
    Take out battery and try holding power button down for 10 seconds, and eventually it'll reboot back to original installed os...mine has had this done now 4 times!! as I've had the same issues..

    Posted via CB10
    02-22-15 05:48 AM
  4. nealjane1's Avatar
    Are you on t-mobile/ee by any chance??

    Posted via CB10
    02-22-15 10:04 AM
  5. Santosh Kumar33's Avatar
    i have tried removing the battery and waited for 10 seconds and started the device still it is the same. it gets suck at 96%. Please advise

    I don't want to loose my data in it. as i have my 2 1/2 years old son's Pictures and videos. I don't want to loose them

    Please advise
    02-26-15 10:29 AM
  6. nealjane1's Avatar
    Try holding down the power button for 10 seconds after boot screen goes off..if you've just done the ota, it should default back to 10.2 - I'd then suggest you backup your pics/docs!
    02-26-15 03:07 PM

Similar Threads

  1. Z10 batteries - in aliExpress.
    By roobert doodaj in forum General BlackBerry News, Discussion & Rumors
    Replies: 17
    Last Post: 04-20-15, 12:16 PM
  2. Update Schmupdate
    By to boldly go in forum General BlackBerry News, Discussion & Rumors
    Replies: 16
    Last Post: 02-26-15, 04:24 AM
  3. Any luck for anyone on Claro. .?
    By 0030 in forum BlackBerry 10 OS
    Replies: 5
    Last Post: 02-22-15, 04:25 PM
  4. How can I get my Z10 connected to BlackBerry services/BBM?
    By comparethemeerkat.com in forum BlackBerry Z10
    Replies: 1
    Last Post: 02-22-15, 07:33 AM
  5. Z10 or z30
    By marouaneBB in forum Ask a Question
    Replies: 4
    Last Post: 02-22-15, 06:12 AM