1. Lauriecad's Avatar
    I have a Q10 which I generally love.

    However, on random e-mails with attachments, I cannot open the mail properly. I can access the attachment but when I try and forward the mail I get the 'drawing circle' and then a failure screen (see attached).

    I can sometimes download large files but this particular example stalled on a 54kb attachment.

    Any ideas where the problem may lie?

    Many thanks!
    Attached Thumbnails Download issue with Email Attachments-screen2.jpg   Download issue with Email Attachments-screen1.jpg  
    03-31-14 09:17 AM
  2. anon721037's Avatar
    Try a hard reset by holding the volume up and down buttons untill you see the blue loading screen
    Elite1 likes this.
    03-31-14 01:22 PM
  3. Elite1's Avatar
    Made thread title a bit more specific for you.
    Hopefully that helps find your answer.
    03-31-14 01:22 PM

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