1. mrjmc99's Avatar
    Does anyone know if it's possible to disable the exchange failure check that will query the auto discover address for server information and update the server address in your exchange account?

    Normally you would want this to work, however if your company like mine has auto discover set incorrectly on purpose to prevent the normal users from connecting their phones it's annoying to constantly have to be back and change the server address for my exchange account at least once a day.

    If there isn't a way for disable, is there a way to set a host entry so that my phone won't be able to reach my auto discover?

    Here is the feature I woke would like to disable.
    KB35215-The server address of a Microsoft ActiveSync email profile on a BlackBerry 10 smartphone changes unexpectedly


    09-22-14 10:38 AM
  2. zocster's Avatar
    09-30-14 05:45 PM
  3. mrjmc99's Avatar
    Yes I did see that at some old, but the issue isn't that I don't know how address, it's the fact that the published address from auto discover isn't the eas address.

    Whenever my phone thinks it can't get to the real server it queries auto discover and changes it automatically. Even though it's wrong. So I have to manually change it back.

    09-30-14 07:58 PM
  4. mrjmc99's Avatar
    It appears that this isn't a problem on 10.3.1. Its too early to tell. Maybe they disabled using auto discover for manually added accounts. Which would be awesome.

    10-02-14 12:03 PM
  5. bobobobeer's Avatar
    I'm having this same issue. It started a couple weeks ago. Has anyone come up with a resolution?
    10-09-14 12:08 PM
  6. mrjmc99's Avatar
    Doesn't happen on 10.3.1 but with the contacts issue I would say hold off for now. Unless you don't use Facebook or linkedin then go for it.

    10-09-14 12:48 PM

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