1. 007Storm's Avatar
    Hey folks so I deleted an app wanted to do a fresh install of it with the new update version.

    However after deletion it's gone from my applications but still shows up under installed in BlackBerry World.

    I've done a refresh in BlackBerry World and hard reset twice of my device. Under installed it let's me hit the open button but nothing works cause its been deleted.

    Any recommendations?

    Thx

    Posted via CB10
    03-19-15 09:51 AM
  2. RCCOFICIAL's Avatar
    I had this problem with Igrann pro before & the only solution for me was to reload the app then delete from storage area. It took like 20 minutes but after it was gone from all areas in the phone & in the App World also.

    Posted via CB10
    03-19-15 10:00 AM
  3. 007Storm's Avatar
    That's my issue I want to reload the app but I can't. How would I reload it if it's already showing as installed.

    Like I said it has the open button but nothing happens. And when I hit the uninstall button again it shows me this.
    Deleted an app but still showing in BB world as installed-img_20150319_101711.png

    Posted via CB10
    03-19-15 10:19 AM
  4. ZEDTROSPEKTIV's Avatar
    I have a similar issue, I still have snap2chat folders which I cannot delete
    Deleted an app but still showing in BB world as installed-img_20150228_124835.png



    @ZEDTROSPEKTIV Via BlackBerry Passport, previous Z10, Bold 9790, Bold 9700, Curve 3G, Curve 8250 (1st BB)
    03-19-15 11:15 AM
  5. RCCOFICIAL's Avatar
    @ 007storm : I understand what you are saying, but I was able to reload the app then go to storage in the settings & delete from there.
    You other option is to contact the developer via his email & explain the situation & maybe he can offer a suggestion. He is usually very good at finding work arounds.
    nemorystudios@gmail.com
    https://nemorystudios.wordpress.com/...ked-questions/

    Posted via CB10
    03-19-15 12:15 PM
  6. koves's Avatar
    You need to refresh BlackBerry World

    Posted via CB10 on my white Z30
    03-19-15 12:33 PM
  7. 007Storm's Avatar
    And how would I refresh BlackBerry world?

    I hit the check for updates button. And under available apps I hit refresh as well.

    Is there another refreshing that I'm not seeing?

    Thx

    Posted via CB10
    03-19-15 01:58 PM
  8. RCCOFICIAL's Avatar
    You kinda said you refreshed App World.......so I never suggested doing it.
    To refresh you swipe down from top when in App World look for configurations, open it & under general there is a refresh button

    Posted via CB10
    007Storm likes this.
    03-19-15 10:11 PM
  9. semime's Avatar
    I have a similar issue, I still have snap2chat folders which I cannot delete
    Click image for larger version. 

Name:	IMG_20150228_124835.png 
Views:	306 
Size:	37.6 KB 
ID:	342423



    @ZEDTROSPEKTIV Via BlackBerry Passport, previous Z10, Bold 9790, Bold 9700, Curve 3G, Curve 8250 (1st BB)
    If you happen to have Backup Pro there is a utility buried under settings that accomplishes the forced deletion of those stubborn files that won't delete with the regular file manager. It may be worth a try if you have it available to you.
    03-19-15 10:56 PM
  10. 007Storm's Avatar
    You kinda said you refreshed App World.......so I never suggested doing it.
    To refresh you swipe down from top when in App World look for configurations, open it & under general there is a refresh button

    Posted via CB10
    That did the trick! Thx so much!!



    Posted via CB10
    03-20-15 09:31 AM
  11. RCCOFICIAL's Avatar
    @ ZEDTROSPEKTIV.......this is a work around from my ex-gf: after Snap chat was pulled she had the same issue in her Z30. What she did was to insert a unused SD card then transfer the file from the device to the card then format the card in her laptop.
    Don't ask why I still talk to that crazy cow.......hope this works for you.

    Posted via CB10
    03-20-15 12:18 PM
  12. moegh's Avatar
    I have a similar issue, I still have snap2chat folders which I cannot delete
    Click image for larger version. 

Name:	IMG_20150228_124835.png 
Views:	306 
Size:	37.6 KB 
ID:	342423



    @ZEDTROSPEKTIV Via BlackBerry Passport, previous Z10, Bold 9790, Bold 9700, Curve 3G, Curve 8250 (1st BB)
    Download ghost commander
    It helps you to delete everything you want

    CB10 - Q10
    03-20-15 12:32 PM

Similar Threads

  1. Spambox (new app)
    By Britz Software Inc in forum App Announcements
    Replies: 100
    Last Post: 01-23-17, 04:40 PM
  2. Official SMS App won't display messages
    By bb10adopter111 in forum BlackBerry 10 OS
    Replies: 12
    Last Post: 09-03-15, 09:25 AM
  3. Replies: 4
    Last Post: 03-23-15, 08:38 AM
  4. How can I get my email working on my used BB Bold 9900?
    By Justyna Okrucinska in forum BlackBerry Bold 9930/9900
    Replies: 4
    Last Post: 03-22-15, 09:23 PM
  5. Replies: 0
    Last Post: 03-19-15, 06:30 AM
LINK TO POST COPIED TO CLIPBOARD