Customized Notifications vs Silent Profile

I just did the 10.2 to 10.3.2 update using Link (Rogers official update)

Back in 10.2, when I switched to the Silent Profile, all sounds were silenced, including all Customized contacts.

But now, the Customized Notifications override the Silent Profile. The sounds are still getting through for the Customized contacts. This is a problem.

I did a quick search on the Forums and I'm seeing others reporting similar problems. But I didn't see any solutions yet.

1. Does anyone using 10.3.2 actually have the Silent Profile correctly overriding the Customized Notifications? Or is this a widespread problem?

2. Does anyone know how to fix the problem by changing certain settings?

Posted via CB10

have you tried changing the settings for your customized contacts while on the silent profile?

Yes I've been trying everything I can think of, to silence the Customized contacts.

That's why I'm reaching out to the community to see if anyone has figured this out.

Posted via CB10

Make sure sound for custom contact is set to "profile setting"

Attachment 364255

 Z30STA100-5/10.3.2.2339 

Thanks. I've tried that configuration but the Customized contacts notification still fires in Silent mode.

Posted via CB10

Did you go into apps and contacts from silent profile?

Go into silent profile and reset it(button at bottom).

Attachment 364260

 Z30STA100-5/10.3.2.2339 

Thanks very much. I'm still experimenting with your suggestions. I'll report back on how it is going.

Posted via CB10

Thanks DPW09

It seems to be working correctly now.

I really appreciate your help! Thanks.

Posted via CB10

Team work. I love it.