1. Ricardo.Bernardo's Avatar

    have a Z10, when ever i restart my phone, my contact disappear and phone overheats for +- 3hours then contact reappear, anyone else have this?
    10-28-13 01:15 AM
  2. southlander's Avatar
    Your phone indexes contacts each time you restart it. You won't see them in the app until it's done.

    But it should not take more than a minute or two.

    Media also gets indexed.

    How many contacts do you have and how many accounts have to sync??

    3 hours is very abnormal. Maybe there's something else going on that's eating CPU cycles like crazy. Go into settings, app manager, device monitor after a restart and check out what apps are using resources. Well, it'll probably just show "system" as taking all the resources.

    10-28-13 01:36 AM
  3. Ricardo.Bernardo's Avatar
    i have about 3000 contacts that need to sync of my two accounts, excluding Facebook,twitter and linkedin. it just says system
    Contacts gone after restart of Z10-img_00000597.png
    10-28-13 01:45 AM
  4. southlander's Avatar
    Wow 3000. I only have about 250.

    Check this.

    Contacts gone after restart of Z10-img_00001454.png

    Make sure it is NOT checked. Otherwise your phone is going to try to go online and look up details about all your contacts each time. That is a HUGE task with 3000.

    10-28-13 01:57 AM
  5. southlander's Avatar
    It's under the contacts app settings.

    10-28-13 02:00 AM
  6. Ricardo.Bernardo's Avatar
    Let me give that a bash!

    Posted via CB10
    10-28-13 02:03 AM
  7. Ricardo.Bernardo's Avatar
    still not working, wiping the phone and setting up as new, will see if that works
    southlander likes this.
    10-28-13 03:00 AM
  8. Ricardo.Bernardo's Avatar
    Wipe without the restore did the trick, phone is working peachy now
    11-01-13 04:34 AM

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