1. chicofehr's Avatar
    If I enter 1234567890 as contact number but when I get call it doesn't recognize (123) 456-7890 as same number. Why is this?
    02-22-16 08:13 PM
  2. BigBadWulf's Avatar
    It's probably a carrier issue. Have you called them and asked?
    02-22-16 08:50 PM
  3. Troy Tiscareno's Avatar
    He's referring to the BB10 Contacts app not recognizing these as being the same number, and thereby combining the contacts into a single entry.

    And the answer is that the Contacts app has had lots of these kinds of bugs for 2+ years already.
    02-22-16 09:16 PM
  4. BigBadWulf's Avatar
    Most my contact numbers are listed as 1234567890, and when I receive a call the contact shows, with the number in standard (123) 456-7890 format. Only issue I've had is when the carrier has botched my service.
    02-22-16 09:42 PM
  5. chicofehr's Avatar
    I had this same problem with BBOS 6&7.1 as well. I usually have to put both those number formats by having 2 numbers even though they are the same exact number. It's not a deal breaker but it's the little things like this that BlackBerry should work on. At least it's not as bad as the iphones problem with the spring & fall time change bug

    Posted via CB10
    02-22-16 10:35 PM
  6. thejackson5's Avatar
    Being part of the NANP, it's easy to forget in the rest of the world we have to pay attention to country codes. What you're casually referring to as (123) 456-7890 could be +1 123 456 7890 or +1 234 567 890X. Your phone is take this all into account.

    From now on, enter contacts in international format. For NANP numbers, this is +1 XXX XXX XXXX. Does this resolve your issue?
    02-23-16 06:33 PM
  7. zramil's Avatar
    Was anyone able to resolve this? I'm getting texts from 1(123) 456-7890 but when I respond it shows up as separate conversation with 1234567890. I added both #s in gmail/contacts but that doesn't resolve the issue.
    07-28-16 03:15 PM
  8. Joshu42's Avatar
    Check your Region display language settings ( Settings > Language and Input ).
    07-29-16 12:47 AM
  9. zramil's Avatar
    I made sure it's Canada English (changed from the US English) - same thing. Thanks for suggestion.
    07-29-16 11:05 AM
  10. Joshu42's Avatar
    I made sure it's Canada English (changed from the US English) - same thing. Thanks for suggestion.
    better to restart the phone after the change.
    07-29-16 01:54 PM
  11. zramil's Avatar
    better to restart the phone after the change.
    Thank you, it seems to work so far.
    07-31-16 08:17 AM

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