08-05-13 11:43 AM
tools
  1. anon(3310921)'s Avatar
    anon(3310921)
    How do you do it?. . .God I hate BlackBerry Link . . .
    07-01-13 05:54 PM
  2. MobileMadness002's Avatar
    MobileMadness002
    Open Link, click on the settings Icon, on the General tab or page you will see the "Device backup location" box with a Open Browser icon next to it. Go crazy.
    anon(3310921) likes this.
    07-01-13 06:17 PM
  3. anon(3310921)'s Avatar
    anon(3310921)
    Originally Posted by MobileMadness002
    Open Link, click on the settings Icon, on the General tab or page you will see the "Device backup location" box with a Open Browser icon next to it. Go crazy.
    got it. . .now if the thing would only actually back up I'd be fine. . .
    07-01-13 06:49 PM
  4. MobileMadness002's Avatar
    MobileMadness002
    I have removed all media files from backing up. Only thing I backup is apps and data and settings. For obvious reasons...

    I went through that as well, ended up removing the device, deleting all files in

    C:\Users\<Your User Name>\AppData\Roaming\Research In Motion << Just delete this folder
    C:\Users\<Your User Name>\AppData\Local\Research In Motion\BlackBerry 10 Desktop

    and then restarted Link and let it rebuild those folders, reconnected the BB and setup the device again. Worked great after that.
    07-01-13 07:08 PM
  5. anon(3310921)'s Avatar
    anon(3310921)
    Originally Posted by MobileMadness002
    I have removed all media files from backing up. Only thing I backup is apps and data and settings. For obvious reasons...

    I went through that as well, ended up removing the device, deleting all files in

    C:\Users\<Your User Name>\AppData\Roaming\Research In Motion << Just delete this folder
    C:\Users\<Your User Name>\AppData\Local\Research In Motion\BlackBerry 10 Desktop

    and then restarted Link and let it rebuild those folders, reconnected the BB and setup the device again. Worked great after that.
    Won't let me delete the files. . .say it is opened by another program . . .closed link and ended all related process and still won't let me delete. . .and I still can't back up . . .
    08-05-13 10:26 AM
  6. mad33man's Avatar
    mad33man
    You should really keep all this in one post. What version of windows are you running and what us the exact error?

    Posted via CB10
    08-05-13 11:01 AM
  7. anon(3310921)'s Avatar
    anon(3310921)
    Originally Posted by mad33man
    You should really keep all this in one post. What version of windows are you running and what us the exact error?

    Posted via CB10

    Win7 . . . and the error simply states that the back up did not complete and instructs me to check to make sure the device is connected and on. ..
    08-05-13 11:43 AM
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