1. giguer87's Avatar
    Hi all, I read a lot on the forum and I've decide to subscribe myself now because I can't find a solution.

    I just buy the BB Passport and I try to transfert all the contact from my previous BB Q10 and it's not working correctly. I explain

    I have only half of my contact in my Passport now. What I've seen is that the missing contact (numbers) are the person who I have link with Facebook or Twitter account.

    I would like to know what can I do to add all the missing numbers. I just add my Facebook and Twitter account and still nothing.

    Thanks for the help
    06-27-15 08:35 AM
  2. treishpe's Avatar
    Try using contacts regenerator from BlackBerry world. It helped me.

    Posted via CB10
    06-27-15 12:06 PM
  3. giguer87's Avatar
    Can't find contact regenerator...

    But now what I've found is everytime I was adding a number to a contact that I got (facebook, Twitter), I was clicking un update contact because I got it in the contact list but not is phone number.

    So I look at this and all the contact that I add number and after click on update contact, I can't have it on my phone.

    Maybe that can help you to help me?
    06-27-15 02:37 PM
  4. treishpe's Avatar
    06-28-15 03:15 AM
  5. giguer87's Avatar
    Unknown item
    The requested item does not exist or is not available. (EC )
    06-28-15 08:06 AM
  6. Jo Jo5's Avatar
    I am have a similar issue. Just got the classic from Q10. Followed all the steps in BlackBerry Link to transfer my stuff. Of 245 contacts only 61 transferred. I saved them to the SIM (as instructed) before I connected both devices. I did the backup in Link, but still no luck. Did the switch device again from the beginning, still only 61 contacts. Any suggestions?

    Posted via CB10
    08-18-15 09:53 AM
  7. mitchy_mitch's Avatar
    Get Firechest or Backup Pro. It works like a charm. Back up contacts on old phone. Then restore contacts to new phone.

    Posted via CB10
    08-19-15 12:02 PM

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