1. conbrio29's Avatar
    Anyone else having issues with signing into Zoom Cloud Meetings? I can enter my email and password, but then when I try to click on the "sign in" button, nothing happens. Help!

    Posted via CB10
    03-25-16 01:57 AM
  2. semime's Avatar
    Anyone else having issues with signing into Zoom Cloud Meetings? I can enter my email and password, but then when I try to click on the "sign in" button, nothing happens. Help!

    Posted via CB10
    I just logged in with no issue in mainland US. What OS are you on and are you using the BBW version on the app?

    From your browser: https://zoom.us/signin

    to establish you have adequate network connection and that you're using the correct login info.

    If successful then try to login from the app again.

    If it fails, delete the app. Power cycle your device and reinstall. Login.
    03-25-16 02:22 AM
  3. conbrio29's Avatar
    Tried the above and still couldn't hit "sign in".


    Can't sign in to Zoom-img_20160325_003922.png

    Posted via CB10
    03-25-16 02:40 AM
  4. semime's Avatar
    What OS are you on?
    What version of Zoom? BBW? Apk?
    03-25-16 04:49 AM
  5. conbrio29's Avatar
    What OS are you on?
    What version of Zoom? BBW? Apk?
    I'm on the latest OS 2836 and using the BlackBerry World version of Zoom.

    Posted via CB10
    03-25-16 09:02 AM
  6. conbrio29's Avatar
    Okay well, I was able to sign in using my Passport SE, but not on the Classic. Weird.

    Posted via CB10
    03-25-16 10:09 AM
  7. semime's Avatar
    I'm on the latest OS 2836 and using the BlackBerry World version of Zoom.

    Posted via CB10
    Odd. Your carrier? An official version? Leak? I've used it on 2813 and 2876 ( Z30) leaks and it's worked. I'm not sure why it's not allowing you to sign in.

    About the only other things I could suggest are extreme: delete zoom, backup the device with Link, security wipe, install Zoom. If that doesn't work something quirky is going on with 2836 and I'd pop on another OS with an autoloader. Install Zoom and confirm it's all good. Then you can restore everything else.
    03-25-16 01:00 PM

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