10-22-14 03:30 PM
tools
  1. brunolovesbrit's Avatar
    brunolovesbrit
    Hi everyone,
    I did a backup before installing 10.2.1 on my Z10 and when I tried to restore from the backup it has always failed.
    So, I did apps and settings only and it worked but when I check on "media" it fails.

    What's going on in there???
    01-29-14 03:43 PM
  2. qbnkelt's Avatar
    qbnkelt
    Originally Posted by brunolovesbrit
    Hi everyone,
    I did a backup before installing 10.2.1 on my Z10 and when I tried to restore from the backup it has always failed.
    So, I did apps and settings only and it worked but when I check on "media" it fails.

    What's going on in there???
    Hi there....are you still experiencing this problem? what media card have you got?
    02-01-14 08:02 AM
  3. kocco's Avatar
    kocco
    Hi, I have the same problem...same software version, I did restore settings, apps etc... But I can't restore media. On the media card I have everything, problem is with media stored on the device...any suggestions?
    Or any idea how to access photos in the .bbb file?

    Thank you
    10-22-14 03:30 PM
« How can I make a Backup without BlackBerry Link? | 10.3, screen auto wake »

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