[semperfi45]

Z 10 software release 10.0.10.85. I received a message a few days ago, listened to the message and deleted it, however, it still shows I have 1 massage on my Hub? any suggestion on removing this?
.

[bluetroll]

I had that happen to me before.

I rebooted and it was gone.

[Verbal72]

Did you try the 5 swipe method to reboot the hub?

On the hub swipe 5 times from the top right of screen to middle.

If all else fails hold the top button and click restart.

Posted via CB10

[semperfi45]

I rebooted and it is still there. I have rebooted a few times in the last few days. Thanks though.

[semperfi45]

Did you try the 5 swipe method to reboot the hub?

On the hub swipe 5 times from the top right of screen to middle.

If all else fails hold the top button and click restart.

Posted via CB10

I've tried the 5 swipe method and have only been able to get it to work once.
Restarted and it is still there.

[Poncherelly]

I have th same problem. I asked blackberry help on twitter and they said to go to my provider to have them raise a ticket with BlackBerry. Haven't gone down that path yet.

Posted via CB10

[SDTRMG]

I had it saying I had an email even though there was none. I had sent my self an email to test it, and it turned out to be that sent email.

If it's Facebook or Twitter I have no clue, I had a Facebook post stay for a bit but I deleted it then did the 5 swipe and it worked .

Posted via CB10

[Thomas_M_Cooper]

Try swiping the upper right hand corner of the hub 5 times...This will reset the Hub and your message should be gone

Posted via CB10

[anon(153966)]

Hold your finger on the date, from the Hub, and then mark everything as read. After that, try to delete it.

In the old days, when that would happen (visual voicemail), one had to do a 30+ second battery pull.

[shampisang]

There could be an unread mail on your junk folder of a specific mail.

Posted via CB10 using a Shiny Black BB Z10

[semperfi45]

There could be an unread mail on your junk folder of a specific mail.

Posted via CB10 using a Shiny Black BB Z10

2

Do you mean message? Just clarifying.
Z 10 was turned off last night and charged. Voice message is still there. Perhaps a ghost voice mail.

[semperfi45]

Try swiping the upper right hand corner of the hub 5 times...This will reset the Hub and your message should be gone

Posted via CB10

Swiped in the HUB 5 times and Z 10 reset the HUB, message still there. Thanks though. That's the second time I got that to work.

[sandman10]

See post #2.

http://forums.crackberry.com/blackbe...te-hub-795669/

[crohns]

I have been learning some new trick with this thread. Thank guys and gals

[theegoldenone]

Maybe someone called during the reboot and there actually is a message?

Posted via CB10

[semperfi45]

Maybe someone called during the reboot and there actually is a message?

Posted via CB10

Good point, however, I did check for new messages and there are none. I'm going to stop by Telus and see if it's there end.

[theegoldenone]

Good point, however, I did check for new messages and there are none. I'm going to stop by Telus and see if it's there end.

Hopefully it's a simple fix. Good luck and keep us posted.

Posted via CB10

[semperfi45]

Hopefully it's a simple fix. Good luck and keep us posted.

Posted via CB10

Went to Telus no fix. Online with Telus tech support, no fix, they are passing it up stairs..

[semperfi45]

I have th same problem. I asked blackberry help on twitter and they said to go to my provider to have them raise a ticket with BlackBerry. Haven't gone down that path yet.

Posted via CB10

I'm doing this now. I'll let you know the results. (ticket)

Got my ticket # and within 15 minutes Telus called and told me it was an issue with the OS. This would be resolved with a future update. I hadn't hear of this before. out...

Thanks everyone for help and advice...

[jverne]

I'm doing this now. I'll let you know the results. (ticket)

Got my ticket # and within 15 minutes Telus called and told me it was an issue with the OS. This would be resolved with a future update. I hadn't hear of this before. out...

Thanks everyone for help and advice...

I had some success recreating the list of messages. Hub, Settings, Display and Actions, Display Style.

I flipped this from Conversation to single Messages and the message (which was deleted on the server) was cleared. I flipped it back to Conversation immediately.

[bribert]

This worked great! I've been struggling with an email for 2 weeks that just would not get marked as read nor get deleted. Had it happen to second one today then found your solution. Thanks!