[evan189]

Hey
I'm using a z3 running 10.3.1.1151, had no problems all this time until now, my phone doesn't let me make any call, whenever I click on any contact to make a call, the phone appears then the call ends automatically everytime before even starting. Can anybody tell me what seems to be the issue as I need to make calls l, u know how important it is

Posted via CB10

[BigBadWulf]

Have you tried rebooting the phone? Volume key hold or power button hold till BlackBerry is on the screen.

[Gearheadaddy]

Did you pay your bill?

Crackberry Genius on Verizon Z10/10.3.1.1949

[evan189]

Yes I tried the hard reset a couple of times didn't work
And yes I have a prepaid number, so there cannot be any kind of billing issues, any other solutions pls?

Posted via CB10

[jevinzac]

Yes I tried the hard reset a couple of times didn't work
And yes I have a prepaid number, so there cannot be any kind of billing issues, any other solutions pls?

Posted via CB10

Try switching it off, and take out the sim, re-insert it. And then turn it on.

Posted via Q10

[Brandon_oma692]

I had the same problem on my Z30 every day or so with 1151 and 1154 and 1949. I loaded a older radio file and now it is working great. Not sure if this may help you?


Posted via CB10