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  1. muzammilbb10's Avatar
    Help! I can't add BBM contacts on my BlackBerry Passport.
    11-26-18 10:48 AM
  2. Bla1ze's Avatar
    Are the people you're trying to add using BB10 as well?
    11-26-18 02:19 PM
  3. muzammilbb10's Avatar
    can't add BBM contacts on blackberry passport
    Attached Thumbnails can't add BBM contacts on blackberry passport-img_20181127_191319.jpg  
    11-27-18 07:46 AM
  4. jamescarruthers's Avatar
    Maybe they don't have BBM any more?

    Posted via CB10
    11-27-18 03:24 PM
  5. Chuck Finley69's Avatar
    Perhaps they’re actively blocking you? Dial them up and see if they answer.
    11-27-18 03:31 PM
  6. muzammilbb10's Avatar
    They are android users. They did not block me. They sent me requests. I accepted the request. They did not come to my contacts.
    11-30-18 05:58 AM
  7. Chuck Finley69's Avatar
    They are android users. They did not block me. They sent me requests. I accepted the request. They did not come to my contacts.
    The problem appears to be with BBM on BB10 vs BBM on Android/IOS since Emtek runs the up to date BBM and this causes many cross platform issues. Unfortunately the solution may be to purchase Android/IOS device within your budget. Good luck.
    11-30-18 06:55 AM
  8. muzammilbb10's Avatar
    The problem appears to be with BBM on BB10 vs BBM on Android/IOS since Emtek runs the up to date BBM and this causes many cross platform issues. Unfortunately the solution may be to purchase Android/IOS device within your budget. Good luck.
    So you say BBM is no more?
    11-30-18 07:02 AM
  9. Chuck Finley69's Avatar
    So you say BBM is no more?
    No. BBM for BB10 still exists. BBM for BB10 still exists. The ability for cross platform functionality of features is degrading. Think of them as two different supported platforms, like Telegram and Instagram. The names are similar but that’s it. Each day the issues grow. I don’t use any BB10 hardware anymore so I’m limited to compatibly knowledge, just that it’s getting worse.
    11-30-18 07:31 AM
  10. muzammilbb10's Avatar
    No. BBM for BB10 still exists. BBM for BB10 still exists. The ability for cross platform functionality of features is degrading. Think of them as two different supported platforms, like Telegram and Instagram. The names are similar but that’s it. Each day the issues grow. I don’t use any BB10 hardware anymore so I’m limited to compatibly knowledge, just that it’s getting worse.
    Okay. Thank you for the information
    11-30-18 07:37 AM
  11. Ben xfg's Avatar
    Okay. Thank you for the information
    Another thing you could try is to make another BBID and start over. Just a suggestion.
    11-30-18 08:16 AM
  12. TrumpetTiger's Avatar
    Okay. Thank you for the information
    BBM for BB10 and BBM for Android do work cross-platform; I chat with Android contacts frequently. However, you may need to invite them rather than the other way around due to the issues Chuck mentioned. I'd suggest testing that.
    12-05-18 07:32 PM
  13. muzammilbb10's Avatar
    This problem has been solved. I contacted with BlackBerry. They resolved my issue.
    12-18-18 12:26 PM
  14. Saj10's Avatar
    This problem has been solved. I contacted with BlackBerry. They resolved my issue.
    How did you solve the problem? I have same problem

    Posted via CB10
    12-24-18 07:03 AM
  15. muzammilbb10's Avatar
    Switch to BBM enterprise. Then switch back

    Posted via CB10
    01-05-19 09:44 AM

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