1. victor66's Avatar
    After update10.3.3.1463 I am being asked to sign into my black berry id... I try but get a message that an unknown error has occurred and to try again later... I have a z30.

    Posted via CB10
    01-31-17 04:11 PM
  2. zocster's Avatar
    After update10.3.3.1463 I am being asked to sign into my black berry id... I try but get a message that an unknown error has occurred and to try again later... I have a z30.

    Posted via CB10
    Could you not reset your password? https://blackberryid.blackberry.com/bbid/login

    Try the forgot password. Ensure you have internet too..
    01-31-17 04:13 PM
  3. victor66's Avatar
    Thanks... did that... but no change. The error is so fast it seems there would be no way to even sign in!

    Posted via CB10
    01-31-17 04:16 PM
  4. victor66's Avatar
    So after corporate support suggested I try the carrier and the carrier said try BlackBerry support (which was non existent because the Z30 was not bought directly from BlackBerry) I still cannot log in to my BlackBerry ID!!! Every half hour or so I get a notice that I need to log in. I will likely have to do a security wipe and if that is the case, good bye z30. I am due for an upgrade and I will likely be heading to a full Android.

    Posted via CB10
    02-01-17 06:31 PM
  5. 7Buck0's Avatar
    Ugh, I'm in the exact same boat - also Z30. Very frustrating. I don't have the 'upgrade' option though, so this truly can't be the end of the Z30 (!!!)
    Any and all ideas most welcome.
    02-01-17 06:36 PM
  6. victor66's Avatar
    Cannot sign in to BlackBerry ID-img_20170201_205034.png

    Posted via CB10
    02-01-17 07:01 PM
  7. 7Buck0's Avatar
    Yup, that's what I get too.
    02-01-17 08:51 PM
  8. syplex's Avatar
    I got this today too. "One or more applications/services require you to verify your BlackBerry ID." and then when I click on the notification I get an error "This message can't be opened." I wonder if this is related to the issues I started having today http://forums.crackberry.com/blackbe...-help-1098866/
    02-01-17 09:27 PM
  9. victor66's Avatar
    Well... no change... no support or help from carrier or BlackBerry. I am due for an upgrade so while I have been very happy with my Z30 and less than impressed with Android or IOS, I am placing my corporate request for a S7 edge. Bye-bye BlackBerry!

    Posted via CB10
    02-04-17 08:10 AM
  10. 7Buck0's Avatar
    Just to revive this again, it seems to be a problem with blackberry protect. It was enabled on my phone. With help from IT, I wiped my phone in December 2016 and reinstalled the OS. After that reinstall, blackberry protect had been "disabled by my administrator" (on the server, not on my phone). I think, although not confirmed, that when the new OS update came along, it would have / should have turned off blackberry protect before updating. Since it was auto-disabled by admin, it couldn't find it, and then when the OS update occurred, it has now kicked into "anti-theft" mode, and has not allowed by to sign into my bbid. Weird. I can still use other functions, just not BBM - for now...sigh.
    02-16-17 03:13 PM

Similar Threads

  1. Replies: 5
    Last Post: 11-29-17, 09:46 AM
  2. Regarding BlackBerry ID
    By bhoqeem in forum BlackBerry 7
    Replies: 4
    Last Post: 02-01-17, 08:07 PM
  3. Replies: 7
    Last Post: 02-01-17, 08:55 AM
  4. BlackBerry Q10 _native FB
    By angelo elechosa in forum Asia Pacific
    Replies: 1
    Last Post: 01-31-17, 06:45 PM
LINK TO POST COPIED TO CLIPBOARD