1. jmonday's Avatar
    X-post from reddit, couldn't get any help there...

    This started a couple weeks ago, if I am composing a message or in a group message then I cannot attach any file. If I click on the paperclip the screen darkens for a few seconds which is normal but it never goes to the next step and pull up the file manager. However, I can go to a specific file in file manager and share it in an email, SMS, or BBM.

    I have a tendency to play in the App Manager and shutdown unused applications like Facebook and BlackBerry Travel, but I have not shut down anything that should have caused this problem. I did notice that "File Picker" is not running in the background like usual, could that be the problem?

    I've already tried shutting it down and restarting and even a battery pull but nothing has fixed this. I'm kinda hoping it might get fixed randomly when Verizon releases 10.3 but who knows.

    Any ideas what is wrong?

    Posted via CB10
    07-02-15 11:34 AM
  2. Luigler's Avatar
    i am lately having the same issue, but by me it only happens when i select "File" from the list of options that can be attached. Perhaps it might have to do with the amount of files saved on the device.
    07-02-15 05:36 PM
  3. jmonday's Avatar
    I don't think that's it, my stockpile of songs, videos, and pics hasnt changed at all for over a year. Just in case though, I am running a 64GB SD card and I have dropbox connected. Here is my data useage: internal 65% of 13GB free, external 51% of 59GB free, and dropbox 79% of 10GB free.

    Posted via CB10
    07-02-15 06:02 PM
  4. bobomb's Avatar
    Having the same issue. For example, if I am composing a text message and try to attach a file via the paper clip, I can choose "picture" but it won't load my photo viewer to choose which file to share.

    However, I can go to the photo viewer app, select a photo, and choose "share" to send it just fine...

    Posted via CB10
    07-04-15 09:39 AM
  5. Thorsten Heinsight's Avatar
    If you guys post your device/carrier/OS Version it makes it easier for people to help you.
    07-06-15 12:09 PM
  6. Luigler's Avatar
    07-06-15 04:51 PM
  7. jmonday's Avatar
    Verizon finally pushed 10.3.2 and all problems are now fixed

    Posted via CB10
    07-09-15 06:38 PM
  8. Jamaa's Avatar
    Have a look at my thread:


    This was the same issue I was dealing with and my "fix" seems to have solved my attaching files/pics problem.

    Posted via CB10
    07-09-15 06:47 PM

Similar Threads

  1. Replies: 1
    Last Post: 09-03-15, 08:21 AM
  2. How do I swipe my BlackBerry ID form my old phone to my new phone?
    By mohammad barati in forum BlackBerry Z10
    Replies: 5
    Last Post: 08-06-15, 12:49 AM
  3. how to stop this--With the new update, the q10 changes text to images
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 07-02-15, 11:26 AM
  4. Is Q10 still an up to date device?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 07-02-15, 11:20 AM
  5. BlackBerry Work Email Auto Response
    By 93Aero in forum Rehab & Off-Topic Lounge
    Replies: 1
    Last Post: 07-02-15, 11:02 AM