12-18-15 09:56 PM
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  1. bobshine's Avatar
    Ok. So the toggle for full assistance was switched off. I tried to switch it on but it wouldn't. I tried a hard reboot and even then it didn't toggle on. I was able to do everything that is send texts, bbm, check weather and all except for commands to specifically open an app like 'open browser'. So i figured something must be completely wrong. Did a security wipe and a selective restore. Finally worked!!! Now the assistant is working as it should! Thanks for the help!
    What did you left out in the selective restore?

    Posted via CB10
    02-20-15 08:28 AM
  2. Deitzanova's Avatar
    Device settings, contacts and calendar data.
    Also media, that i have it on my sd card so it was not needed.
    02-20-15 08:39 AM
  3. motec bb's Avatar
    In Tune In Radio
    Bugs in official 10.3.1.2243-img_20150220_093934.png
    The station still plays, but you get this annoying message first.
    Only started after update.

    Q10 on 10.3.0.908
    02-20-15 08:41 AM
  4. 123nat's Avatar
    Call history only shows numbers. How to sort this??

    Posted via CB10
    02-20-15 08:42 AM
  5. LamarStarr's Avatar
    Buggies OS yet. Straight up shocked they have so many problems with it still.

    Posted via CB10
    02-20-15 08:46 AM
  6. Nessie094's Avatar
    Sorry... new to replying. see post below.

    Posted via CB10
    02-20-15 08:51 AM
  7. Nessie094's Avatar
    Updated my SQN100-3 yesterday and everthing goes like hell..

    - Not Charging
    - Doesnt recognize Sim Card!
    - Camera doesnt work... states, "device Temperature etc" for no reason..
    - Phone wont back up
    - Screen is not as responsive as before
    - Phone is Super Slow and Laggy...
    - Torch won't light up

    i cannot find something thats working properly after the update..

    tried removing the battery / restarting . etc and nothing works..
    now i have a dead battery and useless phone..

    can anyone HELP???
    My boyfriends phone has the same issue. Tweeted BlackBerry and Rogers.... no response from either of them yet.

    Posted via CB10
    02-20-15 08:53 AM
  8. bobshine's Avatar
    Device settings, contacts and calendar data.
    Also media, that i have it on my sd card so it was not needed.
    Probably something in device settings then

    Posted via CB10
    02-20-15 09:24 AM
  9. blackbird666's Avatar
    Probably something in device settings then

    Posted via CB10
    It was previously discussed and well established that folks who've upgraded their device using sachesi non destructively from 10.2 are usually the ones with BlackBerry Voice Assistance issue.

    After performing a SecWipe it works well for me but then selective restore everything except settings will still be fine, issue only happens when you restore settings!




     Passport SQW100-1 / 10.3.1.2267
    02-20-15 09:32 AM
  10. extisis's Avatar
    and people kept and keep saying that they'd rather pass on the leaks to install official... lol
    02-20-15 09:40 AM
  11. Nikola Stojic's Avatar
    Before taking the plunge and doing security wipe, can we confirm that it fixes low sound notifications and low sound in video app and in others?
    02-20-15 10:49 AM
  12. BlackB_Sam's Avatar
    -In "bedside mod" it's always in portrait and it won't go into landscape view when turning the device (Z10).
    -The contact list totally screws up when merging several contacts.
    02-20-15 10:58 AM
  13. bobshine's Avatar
    -In "bedside mod" it's always in portrait and it won't go into landscape view when turning the device (Z10).
    -The contact list totally screws up when merging several contacts.
    Make sure you don't have rotation lock on! I use bedside mode all the time and it's always on landscape

    Posted via CB10
    02-20-15 11:15 AM
  14. anon(8548895)'s Avatar
    I have lost all of my music, all of my pictures and video's!! wtf! No sound and last but not least colour led has been set up but doesn't work. On the bright side no flickering issue. lol
    02-20-15 11:28 AM
  15. Rustybronco's Avatar
    Camera doesn't work. Says camera cannot be started. Wiped and rebooted. Still no go.
    Is this issue occurring on a Z10 STL100-1 model? If so, the issue is most likely a bad camera (module?).

    A friend of mine's STL100-1 had the same issue in 10.2.1.XXXX. Upgrading to 10.3.1.11XX brought no change.
    02-20-15 11:33 AM
  16. hanto's Avatar
    Sorry after reboot wifi 802.11a works ok
    Last edited by hanto; 02-20-15 at 12:04 PM.
    02-20-15 11:38 AM
  17. amjass12's Avatar
    Is igran linked to hub now? How to do that?

    Posted via CB10
    Igran pro is. It is automatic upon installation and accepting permissions
    02-20-15 12:10 PM
  18. ahmedhanif911's Avatar
    Settings > Quick Settings
    It's there for me, you just have to check the box.


    Bugs in official 10.3.1.2243-img_20150220_181422.png
    Bugs in official 10.3.1.2243-img_20150220_181427.png

    Not on mine running latest update

    Blackberry Passport
    02-20-15 12:15 PM
  19. ahmedhanif911's Avatar
    Had this issue before, going into Settings, Quick Settings, then Restore Defaults brought it back for me.
    Great it worked! Thanks )

    Blackberry Passport
    02-20-15 12:17 PM
  20. Dave Bourque's Avatar
    I lost half of my contacts on my Z10!

    Anyone else experienced it?

    Came from official 10.2.2!

    Posted via CB10
    We're your contacts linked to Facebook?

    Posted via CB10
    02-20-15 12:21 PM
  21. Dave Bourque's Avatar
    I have lost all of my music, all of my pictures and video's!! wtf! No sound and last but not least colour led has been set up but doesn't work. On the bright side no flickering issue. lol
    Let me guess... you didn't backup before the update?

    Posted via CB10
    02-20-15 12:22 PM
  22. koebi90's Avatar
    We're your contacts linked to Facebook?

    Posted via CB10
    yes they were! Any chance to bring them back?

    Posted via CB10
    02-20-15 12:28 PM
  23. anon(8548895)'s Avatar
    I had backed up everything, but I don't see why that would matter, once the update downloaded and restarted all was gone.
    02-20-15 12:39 PM
  24. anon(8548895)'s Avatar
    Let me guess... you didn't backup before the update?

    Posted via CB10
    I had backed up everything, but I don't see why that would matter, once the update downloaded and restarted all was gone, not a big deal compared to other issues ppl are having.
    02-20-15 12:40 PM
  25. Rustybronco's Avatar
    I noticed a big problem, if I get a call, the phone before 3 rings, do not display any incoming call or call sound. someone tries and tells me the problem?
    Sounds like a carrier issue. Try dialing the same number with a different cellular phone.
    02-20-15 12:43 PM
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