1. HellasV's Avatar
    Is anyone else having issues with Btinternet email settings?
    I lost mine and have been trying to get my email account up and running for the last 24 hours.

    I have tried settings suggested on the website, the automatic settings from my z10 but I always get the same error :
    Cannot connect. Server may be offline or settings may be incorrect.

    Any ideas?

    Posted via CB10
    10-13-13 02:58 AM
  2. guygardner73's Avatar
    Accounts, add account, click on advanced in the bottom bar, select Yahoo, fill in the blanks but remember to use your full email address in the username box. Don't forget to adjust the initial sync period at the bottom though. That should do it. Also, did you respond to the email BT sent out regarding changes to your email. I think they are departing from Yahoo or something and you had to take steps if you wanted to keep your account. Hope this helps.

    Z10STL100-2/ O2 UK
    HellasV likes this.
    10-13-13 03:55 AM
  3. HellasV's Avatar
    Super advice. Thanks.
    One more small one if I may.

    That has now successfully set up email. Calendar and contacts are still missing though. Any ideas on that?

    Posted via CB10
    10-13-13 06:55 AM
  4. guygardner73's Avatar
    Unfortunately Yahoo doesn't play well with BlackBerry. The calendar and contacts can be synced but I think you need to obtain the CalDav and CardDav settings respectively. Set up same as before, go to advanced at the bottom and select CalDav for the calendar and CardDav for contacts. Although I successfully did it on my PlayBook, it was a while back so I can't remember where I got the settings from.

    Z10STL100-2/ O2 UK
    HellasV likes this.
    10-13-13 09:34 AM
  5. HellasV's Avatar
    That was super helpful.
    For anyone else the settings are:


    This worked for both Btinternet.com and sky.com

    Posted via CB10
    10-21-13 03:54 AM
  6. guygardner73's Avatar
    I just set it up on my phone and the contacts could only be done by putting in the calendar setting. Weird.

    Z10STL100-2/ O2 UK
    10-21-13 05:01 AM

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