1. thelynchies's Avatar
    Would love some thoughts on why I am at a loss!

    I am a Brit working in Luanda, Angola and use a Z10 for everything.

    Luckily there is a 4G network under Unitel and whilst nice and fast my phone does not want to stay Registered for BlackBerry Services.

    When I request such services via About - Network then bottom right corner 3 dots Register BlackBerry my request I acknowledged immediately and then I can use BBM.

    However, my BlackBerry symbol will drop out after 5-15 mins.

    The network provider are very thorough but can not pinpoint the sporadic behaviour.

    Would love some input please?

    Posted via CB10
    11-26-15 11:12 AM
  2. elfabio80's Avatar
    Can u go on Internet regularly?

    Posted via CB10
    11-26-15 03:14 PM
  3. elfabio80's Avatar
    I was in South Sudan for work and had the same issue....it was due to the App!! 8 wish u can easily solve!!

    Posted via CB10
    11-26-15 03:15 PM
  4. thelynchies's Avatar
    Hi, Internet browsing and normal BlackBerry Services fine i.e. email etc.


    Posted via CB10
    11-26-15 03:29 PM
  5. elfabio80's Avatar
    Did u check if other people with BBM are able to use it there?

    You can try to look for the BlackBerry store on Internet and see if it works. I remember that Bis was not working in SS and so I could not use BBM, unless when I was in Internet via satellite. But then with BB10 I was able to use it....

    Posted via CB10
    11-28-15 07:02 AM
  6. thelynchies's Avatar
    BBM works fine when my phone is registered for BlackBerry Services but it is sporadic. I can connect to BBW too when I have the services.
    Since posting I have managed to speak with our interpreter who has a Z10 and he has the same issues as me!
    Initially, I thought it my phone or that I had to be manually registered with the UNITEL phone network but now I think it is purely down to their servers. Once saving grace is that we can enjoy a 4G network!
    11-28-15 12:58 PM

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