1. Qaddafi's Avatar
    So if the os update fails, should I re-download again or do a security wipe and start all over? My fear is that the failed os update is in some sort of limbo and continuing with the update instead of doing a security wipe will cause issues.

    Posted via CB10
    01-18-16 06:53 PM
  2. conite's Avatar
    Hard to say. You can complete the update, and THEN do a security wipe or OS reload with Link if you notice anything unusual.
    01-18-16 06:58 PM
  3. Richard Buckley's Avatar
    If it is a new BlackBerry a security wipe isn't going to do much except remove any configuration you have done so far. If you are really concerned that the OS has been corrupted somehow your best bet is to install an autoloader which will erase the old OS and replace it.

    01-19-16 04:33 AM
  4. gwa62212's Avatar
    I had the same on a new Z30 and just retried the update again and it worked. Mine got to 99% the first time and stalled and then said update was interrupted. It was successful on the second attempt ( it was done over the air on WiFi btw)

    From my Z30 STA100-2 on OS
    01-19-16 01:55 PM
  5. gunawan wisnu's Avatar
    please help me

    Posted via CB10
    01-19-16 07:33 PM
  6. conite's Avatar
    please help me

    Posted via CB10
    With what?
    01-19-16 07:39 PM

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