1. frisettes's Avatar
    I attempted to install an app from BlackBerry world, it failed to install, and now it's stuck on the active download screen. Restarted many times and it still shows there and I don't know how to repeat the installation. Screenshot is attached. Anyone seen this before? I'm on the Classic OS 1.3.1

    Thanks

    Blackberry World app install failure-img_20150129_034952.png

    Posted via CB10
    01-28-15 08:56 PM
  2. Alain_A's Avatar
    Hard reset maybe

    Z 30
    01-28-15 09:19 PM
  3. Bla1ze's Avatar
    Have you tried refreshing BlackBerry World? Swipe from the top in BBW, Go to Settings, Go to General, Go to 'Refresh BlackBerry World'
    01-28-15 09:20 PM
  4. diegonei's Avatar
    Adobe Air app on 10.3.1 maybe?

    Posted via CB10
    01-28-15 11:26 PM
  5. timboalogo's Avatar
    Happened to me many months ago. A reset of BlackBerry World did the trick.

    Posted via CB10
    01-29-15 10:28 AM
  6. frisettes's Avatar
    Thanks for the advice, refreshing BBW did the trick.

    Posted via CB10
    01-29-15 11:12 AM

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