Blackberry Protect comes through!
My Sales Manager was on a trip from Australia to Bangkok and left his Z30 in a taxi which could have been disastrous as he lives on the thing. Fortunately he'd activated Blackberry Protect as I'd instructed and his phone was locked using Picture Password. He'd even done a backup within the last week! (which I suspect he's normally a bit slack about doing). Anyway, using Blackberry Protect he was able to track his phone on GPS, make it ring loudly then give instructions on how to find him at his hotel. The cabbie did the right thing and the next day returned the phone and got a decent reward. It's nice when things work as advertised - especially when its important. Well done Blackberry.