1. James97's Avatar
    not sure where to post this. I installed Blend a few days ago, since installing it link disapeared, after uninstalling everything even BB drivers i cant seem to reinstall link again it says theres a newer version installed but ive made sure its not. done restarts, uninstalled everything to do with blackberry and even deleted the registry keys that were previously there, still no luck what can i do? windows 7 32 bit.
    Thanks.

    Posted via CB10
    10-01-14 08:20 PM
  2. jaydee5799's Avatar
    Have you uninstalled everything and then used ccleaner to clean out the cache and garbage? Then reboot your machine. Then try re-installing.
    10-03-14 10:14 AM
  3. davinci4real's Avatar
    Does that mean blend is the new link?
    If the Queens advice doesn't work, then you'll have to wait for someone who has blend to confirm if it happened to him too.

    From Zarafet my Z30.
    10-03-14 10:20 AM
  4. anon721037's Avatar
    I believe when you d/l blend it will put the new link and blend on your pc. That's what it did for me.

    Passport SQW100-1/10.3.0.1172
    10-03-14 10:46 AM
  5. James97's Avatar
    Have you uninstalled everything and then used ccleaner to clean out the cache and garbage? Then reboot your machine. Then try re-installing.
    yeah tried that didnt work, got link finally installed but my device wont pick up because theres no blackberry device manager installed:/

    Posted via CB10
    10-03-14 11:17 AM
  6. James97's Avatar
    I believe when you d/l blend it will put the new link and blend on your pc. That's what it did for me.

    Passport SQW100-1/10.3.0.1172
    i installed blend it updated the drivers + link but then i couldnt access link anywhere its like link itself was uninstalled, blend doesnt work unless passport etc so im stuck had to pull out old xp machine and use original link on that for the autoloader to work

    Posted via CB10
    10-03-14 11:19 AM
  7. anon721037's Avatar
    Did you load the blend from BlackBerry site. It's the best.

    Passport SQW100-1/10.3.0.1172
    10-03-14 12:52 PM
  8. James97's Avatar
    Did you load the blend from BlackBerry site. It's the best.

    Passport SQW100-1/10.3.0.1172
    yeah, as i dont own either of the phones that work with blend i cant use it but with the blend installation file it asks if you want to install that, link, drivers, it installed link + drivers, link doesnt detect my phone(Q5) i dont think theres the device manager there, sachesi detects it but i cant use the autoloader as i get a communcation driver error

    Posted via CB10
    10-03-14 01:06 PM
  9. davinci4real's Avatar
    yeah, as i dont own either of the phones that work with blend i cant use it but with the blend installation file it asks if you want to install that, link, drivers, it installed link + drivers, link doesnt detect my phone(Q5) i dont think theres the device manager there, sachesi detects it but i cant use the autoloader as i get a communcation driver error

    Posted via CB10
    Op. What OS are you using?

    From Zarafet my Z30.
    10-03-14 03:40 PM
  10. James97's Avatar
    Op. What OS are you using?

    From Zarafet my Z30.
    On laptop its windows 7 32bit, on phone its now 10.3.1.632 was .1154

    Posted via CB10
    10-03-14 03:52 PM
  11. davinci4real's Avatar
    Link might not be detecting your phone, because it's not supposed to yet. Because you are using a leaked OS. Try reverting back to 10.2.1 and see if it works

    From Zarafet my Z30.
    10-04-14 03:19 AM
  12. James97's Avatar
    Link might not be detecting your phone, because it's not supposed to yet. Because you are using a leaked OS. Try reverting back to 10.2.1 and see if it works

    From Zarafet my Z30.
    my xp machine detects it though, it detected 1154 and 10.3.1.632 on there its the windows 7 laptop it wont detect on anymore it did detect 1154 till it messed up

    Posted via CB10
    10-04-14 04:41 AM
  13. stevewoodrow11's Avatar
    I have link working on a W8.1 machine with the 10.3.1 leak. I also have the blend software installed but obviously cannot use at present.

    I suspect it may some of the drivers as opposed to the link software. Perhaps try a reinstall of them if you have not done so already.

    You could also try setting your device to detect Windows connection as opposed to automatically - sometimes that helps.

    Posted via CB10
    10-04-14 04:47 AM
  14. James97's Avatar
    I have link working on a W8.1 machine with the 10.3.1 leak. I also have the blend software installed but obviously cannot use at present.

    I suspect it may some of the drivers as opposed to the link software. Perhaps try a reinstall of them if you have not done so already.

    You could also try setting your device to detect Windows connection as opposed to automatically - sometimes that helps.

    Posted via CB10
    like a super clean, delete link/blend/drivers + then reg clean then uninstall the actual BB drivers then c cleaner again or?

    Posted via CB10
    10-04-14 05:16 AM
  15. stevewoodrow11's Avatar
    If I can remember - I think I deleted link and the device drivers, rebooted my PC and then started the install process again.

    Posted via CB10
    10-04-14 10:26 AM
  16. James97's Avatar
    can mod's close this thread please, problem has been fixed using a program called YU uninstaller, then i installed LINK on its own just link using the downloadable exe thats on Blackberrys website. let that install then plugged my phone in. working now. thank you for the help guys

    Posted via CB10
    10-04-14 04:16 PM
  17. stevewoodrow11's Avatar
    Glad to hear you got it sorted.

    Posted via CB10
    10-04-14 05:25 PM

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