08-10-13 06:46 PM
tools
  1. pgg101's Avatar
    pgg101
    How does a user reset the BlackBerry ID if they don't remember the password or the hint question?

    Posted via CB10
    08-10-13 05:27 PM
  2. kwm1337's Avatar
    kwm1337
    Contact BlackBerry support.
    08-10-13 06:09 PM
  3. Chanlion's Avatar
    Chanlion
    Type in blackberry ID into your search engine and see if you can find a link. There should be recovery options in the sign in page.
    08-10-13 06:16 PM
  4. thurask's Avatar
    thurask
    Trusted Member
    Ambassador
    Try this:

    https://blackberryid.blackberry.com/...ecoverpassword
    08-10-13 06:18 PM
  5. pgg101's Avatar
    pgg101
    Originally Posted by thurask
    Try this:

    https://blackberryid.blackberry.com/...ecoverpassword
    But what if the user doesn't remember the password hint question?

    Posted via CB10
    08-10-13 06:32 PM
  6. MobileMadness002's Avatar
    MobileMadness002
    the user needs to create a new id using a new email address.

    Posted from my Z10STL100-3/10.2.0.1047
    08-10-13 06:38 PM
  7. pgg101's Avatar
    pgg101
    Originally Posted by MobileMadness002
    the user needs to create a new id using a new email address.

    Posted from my Z10STL100-3/10.2.0.1047
    That's too bad. Tnx.

    Posted via CB10
    08-10-13 06:46 PM
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