1. aveley's Avatar
    My Z10 quit working so I picked another Z10 that had a cracked screen to swap logic boards. Unfortunately the Z10 with the cracked screen had not been security wiped properly so it will not accept my BlackBerry ID. I guess I'm 'hooped' unless someone has suggestion to solve this dilemma.

    Thank you
    02-20-18 04:49 PM
  2. conite's Avatar
    My Z10 quit working so I picked another Z10 that had a cracked screen to swap logic boards. Unfortunately the Z10 with the cracked screen had not been security wiped properly so it will not accept my BlackBerry ID. I guess I'm 'hooped' unless someone has suggestion to solve this dilemma.

    Thank you
    You need the original BBID or you're out of luck.
    02-20-18 05:12 PM
  3. aveley's Avatar
    that's what I thought but wanted to give the forum folks a opportunity to help. thanks
    02-20-18 05:19 PM
  4. aveley's Avatar
    Could I use Sachesi to install an updated OS?
    02-21-18 12:04 PM
  5. conite's Avatar
    Could I use Sachesi to install an updated OS?
    Sure. But it won't get around the problem.
    aveley likes this.
    02-21-18 12:28 PM
  6. aveley's Avatar
    What I thought would be the answer but worth a try. Thanks
    02-21-18 12:54 PM

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