1. portal's Avatar
    For some reason, my BlackBerry 10 icon just disappeared. Can't get it over neither my mobile network or wifi. See picture below. BBM has now stopped sending and receiving messages..

    Is BlackBerry experience another server outage? Hope not.


    BlackBerry icon disappeared-img_00001666.png
    BlackBerry icon disappeared-img_00001665.png

    Posted via CB10
    11-15-13 11:05 PM
  2. tahabashir1991's Avatar
    I posted that too few minutes ago with bbm services down topic ?
    For some reason, my BlackBerry 10 icon just disappeared. Can't get it over neither my mobile network or wifi. See picture below. BBM has now stopped sending and receiving messages..

    Is BlackBerry experience another server outage? Hope not.


    Click image for larger version. 

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    Click image for larger version. 

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    Posted via CB10
    11-15-13 11:34 PM
  3. Lendo's Avatar
    Try going into airplane mode for a few mins.
    11-15-13 11:35 PM
  4. TorchM5's Avatar
    Same happened to me. Seems that there's a problem in BlackBerry Servers, as I'm actually having this problem in Turkey. Definitely it's not a carrier bug.

    Posted via CB10
    11-16-13 12:15 AM
  5. GS51's Avatar
    Yea same here, just checked it out on 3G, HSPA+, and wifi with no blackberry icon.
    11-16-13 12:20 AM
  6. portal's Avatar
    Thanks all. Indeed seems like a BlackBerry issue. I am in Oman.



    Posted via CB10
    11-16-13 12:25 AM
  7. GS51's Avatar
    Thanks all. Indeed seems like a BlackBerry issue. I am in Oman.



    Posted via CB10
    Iam in Lebanon, but i read in another post that someone restarted the phone and it was back up again. check here:
    http://forums.crackberry.com/bb10-le...e-down-874215/
    11-16-13 12:27 AM
  8. TorchM5's Avatar
    I had this issue be4, I solved it by registering BlackBerry services again: Settings-About-Network-?-Register BlackBerry.
    But now nothing helps. Anyone having issue can try to register it again, may be it'll help.
    If anyone finds the way to do it, pls. post.

    Posted via CB10
    11-16-13 12:28 AM
  9. GS51's Avatar
    I had this issue be4, I solved it by registering BlackBerry services again: Settings-About-Network-?-Register BlackBerry.
    But now nothing helps. Anyone having issue can try to register it again, may be it'll help.
    If anyone finds the way to do it, pls. post.

    Posted via CB10
    Try restarting the phone, it might work.
    11-16-13 12:30 AM
  10. Thesmartmale's Avatar
    Same issue here, restarted the phone but same issue.

    Posted via CB10
    11-16-13 12:31 AM
  11. TorchM5's Avatar
    Restarted. W/out success.

    Posted via CB10
    11-16-13 12:36 AM
  12. GS51's Avatar
    Restarted. W/out success.

    Posted via CB10
    Same issue here, restarted the phone but same issue.

    Posted via CB10
    What os version you guys have ? im on 10.2.0.1791, just checking maybe carriers are supplying an os update or something..
    11-16-13 12:37 AM
  13. z10zaidm's Avatar
    Same
    I thought it's Internet issue when I woke up
    Let's see BlackBerry legacy devices

    Posted via CB10
    11-16-13 12:37 AM
  14. TorchM5's Avatar
    Q10SQN100-3/10.2.0.1803
    Updated it yesterday via official carrier update.

    Posted via CB10
    11-16-13 12:49 AM
  15. Thesmartmale's Avatar
    What os version you guys have ? im on 10.2.0.1791, just checking maybe carriers are supplying an os update or something..
    10.2.0.1791 and no, carriers aren't pushing updates or anything, it's clearly a BlackBerry problem.

    Posted via CB10
    GS51 likes this.
    11-16-13 12:51 AM
  16. GS51's Avatar
    Then all we can do is wait.
    11-16-13 01:01 AM
  17. tahabashir1991's Avatar
    Restarted hard reset nothing worked all I can do is now just wait

    Posted via CB10
    11-16-13 01:09 AM
  18. portal's Avatar
    I am a bit worried that this will not go down well with all the new cross platform BBM users that BlackBerry has recently gotten.

    Posted via CB10
    11-16-13 01:11 AM
  19. giorgoskyropoulos's Avatar
    BBM service is down too. Greece.

    Posted via CB10
    akavbb likes this.
    11-16-13 01:27 AM
  20. akavbb's Avatar
    Seems to be at least a European issue.


    Posted via CB10 | STL100-2 | Waiting for the mighty Squircle to return.
    11-16-13 01:35 AM
  21. saimrathi's Avatar
    I'm having the same problem .. have restarted several times but nothing

    I'm on Airtel India.. Z10STL100-2/10.2.1.1055

    Posted via CB10
    11-16-13 01:37 AM
  22. Thesmartmale's Avatar
    Seems to be at least a European issue.


    Posted via CB10 | STL100-2 | Waiting for the mighty Squircle to return.
    Middle eastern too. BBM is also down.

    Posted via CB10
    11-16-13 01:38 AM
  23. akavbb's Avatar
    Back online in Greece.


    Posted via CB10 | STL100-2 | Waiting for the mighty Squircle to return.
    11-16-13 01:56 AM
  24. GS51's Avatar
    I tried connecting to wifi now and it worked, i got my bb icons back.
    11-16-13 01:56 AM
  25. Thesmartmale's Avatar
    Back online in the middle east.

    Did anyone notice that BBM was only down on BlackBerrys?

    Posted via CB10
    11-16-13 02:00 AM
32 12

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