1. loyalIND's Avatar
    I'm sorry for doing this here, but I posted the same question in the Q5 forum and got no response.

    I have Q5 with official 10.2 and when I click on the link to download BlackBerry Express, it says 'Unavailable for this device'

    When I search for it on BlackBerry World, it doesn't even show up!

    I'm posting from India.

    Can ANYONE with a Q5 confirm if they've been able to download BlackBerry Express?

    It would be ridiculous and extremely unfair if BlackBerry has decided not to release it for the Q5.

    Channel for BlackBerry users in India :- C004A271F
    11-22-13 04:12 PM
  2. Lendo's Avatar
    Supported Devices

    Q10
    Z10
    Z30
    P9982

    I'm gonna say you're out of luck. Maybe an update will bring Q5 support. You should really try contacting someone here Contact BlackBerry Support - Online Resources - Call BlackBerry - US
    loyalIND likes this.
    11-22-13 07:45 PM
  3. Chanlion's Avatar
    Maybe when they're out of beta, they'll bring support for it.
    11-22-13 08:37 PM
  4. LamarStarr's Avatar
    Only the devices with hdmi output

    Posted via CB10
    11-22-13 08:40 PM
  5. Uzi's Avatar
    Only the devices with hdmi output

    Posted via CB10
    oh I see that's why Q5 not supported yet

    Q10SQN100-3/10.2.1.1120
    11-22-13 08:40 PM
  6. jonno_atamaniuk's Avatar
    Yeah it kinda needs the HDMI out to be able to display the presentation you create in the app, or at the very least Miracast... something I don't know that BlackBerry put support for into the Q5.

    Posted by my Z30 via CB10
    11-22-13 10:22 PM
  7. loyalIND's Avatar
    Agreed, the Q5 doesn't have HDMI out, but we do have Miracast! Still doesn't justify, in my opinion, a very bad and low decision!

    Will trying contacting BlackBerry about this, but I'm extremely disappointed.

    Channel for BlackBerry users in India :- C004A271F
    11-23-13 12:03 AM
  8. loyalIND's Avatar
    Just sent a DM to @blackberryhelp. Let's see what happens.

    Channel for BlackBerry users in India :- C004A271F
    11-23-13 12:11 AM
  9. eldricho's Avatar
    Try contacting Gary Klassen (@gehr) too
    Head of TAT iirc, maybe he can do something

    Posted via CB10
    loyalIND likes this.
    11-23-13 12:21 AM
  10. loyalIND's Avatar
    Try contacting Gary Klassen (@gehr) too
    Head of TAT iirc, maybe he can do something

    Posted via CB10
    Done. Will keep everyone posted. I'm surprised any other Q5 user hasn't raised this issue.

    Channel for BlackBerry users in India :- C004A271F
    11-23-13 04:00 AM
  11. loyalIND's Avatar
    Okay so @blackberryhelp has completely ignored me. They've been tweeting other people but ignored me. I don't know about @gehr, it's possible he hasn't checked his account yet.

    Sorry, I'm really impatient. I want an answer.

    Channel for BlackBerry users in India :- C004A271F
    11-23-13 04:03 PM
  12. eldricho's Avatar
    Just give it a day or so
    They aren't much active with work on social media in the weekends I guess

    Posted via CB10
    loyalIND likes this.
    11-23-13 04:06 PM
  13. Alfred Gu's Avatar
    Hi, have you got an answer? I'm suffering the same issue. I desparately need this app for my daily work. Blackberry please do not abandon us!
    Okay so @blackberryhelp has completely ignored me. They've been tweeting other people but ignored me. I don't know about @gehr, it's possible he hasn't checked his account yet.

    Sorry, I'm really impatient. I want an answer.

    Channel for BlackBerry users in India :- C004A271F
    11-28-13 10:42 PM
  14. Chanlion's Avatar
    Use the standard PowerPoint app for now.
    11-28-13 11:09 PM
  15. loyalIND's Avatar
    Update :- No response. Sent two tweets to @gehr, he has ignored both. BlackBerry Help is ignoring multiple DM messages as well.
    Really disappointed. Does anybody have any suggestions?
    11-29-13 02:39 PM

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