1. Bogdan Tudor Dan's Avatar
    Hi, everyone. I just set up the trial version of BES12. Since then I can't use the picture password on my Passport. Do you know if can "fix that" from the administrator account or not? If yes, please help me. I will learn everything that I can do from the administrator account (if it's possible) , but I really wanna be able to use the Picture Password before I dig in every option.

    Posted via CB10
    03-04-16 10:39 AM
  2. martinjdub's Avatar
    As a former BES admin, I was excited to push picture password to my users but once you enroll on BES, it's disabled when Balance is used. Sigh.

    Here is an article that's helpful

    How to enable Picture Password for the BlackBerry 10 smartphone
    03-11-16 09:16 PM
  3. Bogdan Tudor Dan's Avatar
    Thank you for your help. I found the solution a couple of days ago. After I unchecked the "use as device password" box, it worked. I can use Balance and Picture password in the same time but I use a different password for my work space.
    Thanks again.

    Posted via CB10
    03-13-16 05:30 AM
  4. martinjdub's Avatar
    Good to know....feature enhancement from BES10. 4

    Posted via CB10 and the BlackBerry Passport
    03-14-16 07:28 AM

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