1. jackstar86's Avatar
    Hey guys I posted this under bbm general but no responses... Hoping someone on here has an answer...

    Hey guys sorry if this has been asked before I did a search but found nothing.*

    My BBM is using incredible amounts of data for no reason? Not using the phone any more than usual so not sure what's causing it... anyone got any ideas?

    I think I can tell when it's doing it as battery drains super fast.*

    Saw a couple people ask for help on BlackBerry support forums but no assistance was given.

    Can't really use it while it's doing this as it is pushing me over my data limit!*

    Posted via the CrackBerry App for Android
    10-27-15 11:21 PM
  2. jackstar86's Avatar
    Data usage in device monitor

    Posted via the CrackBerry App for Android
    Attached Thumbnails Bbm using heaps of data?-3352.jpg  
    10-27-15 11:22 PM
  3. Joshu42's Avatar
    The graph above the one you shared has more granularity. As you have way more upload than download data, I suspect that your carrier is blocking something... Did you have an option at your carrier to "Block ads" for example ? If so, and if you have access, disable it.
    10-28-15 04:23 AM
  4. muellerto's Avatar
    I had this issue two months ago and could reproduce it oftenly. A single BBM post could cause a data consumption of 30MB and more which took place step by step over a time of half an hour. I thought until now this has been solved with the last BBM update two or threee weeks ago. And today we get again a new update (I couldn't check this one until now).
    10-28-15 04:49 AM
  5. jackstar86's Avatar
    No not blocking anything and I am not signed to channels or anything..only use it for 2 contacts. Baffled. Thanks for your responses tho

    Posted via CB10
    10-28-15 09:36 AM
  6. gwa62212's Avatar
    Had similar issue with my Wife's Z10, please see above posts for information

    From my Z30 STA100-2 on OS
    10-28-15 11:00 AM

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