1. miguel89to's Avatar
    I'm having issues with the switch. I pressed the button to switch in the bbm app but it's stuck on the loading phase. The circle keeps going forever without anything happening.

    What step did I miss?

    I also do not have the blackberry sign by the signal bars like in the z10. is that normal? I tried to turn radios off and on to no avail.

    Posted via CB10
    09-03-13 11:20 AM
  2. howarmat's Avatar
    Just sign into the Q10 with your BBID that you had on the z10. Your contacts will show up then.
    09-03-13 11:32 AM
  3. miguel89to's Avatar
    Just sign into the Q10 with your BBID that you had on the z10. Your contacts will show up then.
    I already did that. It's says it's "transferring" but nothing else happens.

    Posted via CB10
    09-03-13 11:59 AM
  4. howarmat's Avatar
    how many do you have? You will need to have access to atleast a wifi network to do this but you dont need a cell signal. Have you rebooted and tried again?
    09-03-13 12:23 PM
  5. tonytraj17's Avatar
    Install bbm channels, go to BlackBerry World and download the beta zone app. Very quick and might solve your problem.

    Posted with a QWERTY keyboard
    09-03-13 02:08 PM

Similar Threads

  1. File Shredder- Wipe file from unrecoverable state
    By Smiley88 in forum BlackBerry 10 Apps
    Replies: 10
    Last Post: 10-30-13, 11:19 PM
  2. NFC problem while sending pictures from S4 to Q10
    By Rame Khaleel in forum BlackBerry 10 OS
    Replies: 5
    Last Post: 09-04-13, 11:24 AM
  3. Q10 Remember app and Calender not working!!!
    By jagsfan781 in forum BlackBerry Q10
    Replies: 4
    Last Post: 09-04-13, 10:16 AM
  4. Z10 Free with New Contract for ATT on Amazon
    By gtredman in forum BlackBerry Z10
    Replies: 2
    Last Post: 09-03-13, 10:46 AM
  5. Unlocking a BB Z10 from TELUS in Canada
    By spartacusalpha in forum BlackBerry Z10
    Replies: 4
    Last Post: 09-03-13, 09:56 AM
LINK TO POST COPIED TO CLIPBOARD