1. madh263362's Avatar
    I bought a Q10 in eBay.in, it s BBM Locked and BlackBerry Protect is not working, but every thing is working as usual, s.w: 10.3.2.2836-os-2876, no BlackBerry logo besides the signal when mobile data/ wifi is on, any advice, model no :SQN100-3

    Z30STA100-2/10.3.2.2876
    02-13-16 07:43 PM
  2. Michael Helmi's Avatar
    try to register blackberry,
    get in to setting - about - choose network - then click the three dots on the right below - then register BlackBerry.

    if it doesn't solve your problem,
    then wipe your BlackBerry.

    thanx

    Posted via CB10
    02-13-16 09:07 PM
  3. madh263362's Avatar
    Tried with registration and wiped the device, it seems a enterprise device where services are locked by administrator, thank u

    sqn100-3,10.3.2.2876
    02-13-16 10:03 PM
  4. Gobinath Pandarinathan's Avatar
    Same issue I have too
    . No logo like u

    Posted via CB10
    02-15-16 02:15 PM
  5. reubenmassey's Avatar
    Hi, Did your BBM services worked after the wipe and registration??
    02-24-16 09:25 PM
  6. madh263362's Avatar
    Nooo

    Q10SQN100-3/10.3.2.2876
    02-24-16 11:11 PM
  7. rohitmatic's Avatar
    Hi I have the same issue other q10 I bought from flipkart. They've sent a technician to,check my q10 but they could not do anything. They also sent me a link thinking I'm using a beta version of bbm. Will try else have already asked for the refund. Even the BB logo doesn't show unlike my z30

    Posted via CB10
    04-19-16 01:03 PM
  8. Foreverup's Avatar
    Hi I have the same issue other q10 I bought from flipkart. They've sent a technician to,check my q10 but they could not do anything. They also sent me a link thinking I'm using a beta version of bbm. Will try else have already asked for the refund. Even the BB logo doesn't show unlike my z30

    Posted via CB10
    Have you tried registering the device through the settings menu
    04-19-16 05:17 PM
  9. Alain_A's Avatar
    It doesn't need to be registered to work. Only need bb id
    04-19-16 09:04 PM
  10. onekey2222's Avatar
    Is it advisable to buy a BBQ10 now.??If yes which is the best place to buy in india??(via ebay,flipkart,amazon etc acc to you)
    05-28-16 01:28 AM
  11. Superfly_FR's Avatar
    I bought a Q10 in eBay.in, it s BBM Locked and BlackBerry Protect is not working, but every thing is working as usual, s.w: 10.3.2.2836-os-2876, no BlackBerry logo besides the signal when mobile data/ wifi is on, any advice, model no :SQN100-3

    Z30STA100-2/10.3.2.2876
    Have you checked the accounts registered ?
    If you find any that is not yours, then delete it.

    Also, it should not be tight to a BBID, did you check the BlackBerry ID in the settings ?
    If you find one, please advise BEFORE you try anything, extra procedure may be needed (previous owner has to de-list the device from his registered ones).
    05-28-16 06:45 AM
  12. shirkeashutosh21's Avatar
    I have the same problem with my Q10 bought from eBay, but the seller said that its an entirely new device. I got the box and all the accessories. And I suppose wiping the BlackBerry should help, unless the BBpin is blacklisted or something
    06-24-16 11:46 AM
  13. Parker nith's Avatar
    Were you able to use internet and make calls? I have ordered the same phone from same seller.pls reply.
    10-05-16 09:19 AM
  14. madh263362's Avatar
    Were you able to use internet and make calls? I have ordered the same phone from same seller.pls reply.
    Everything will work except BBM

    Z30STA100-2/10.3.2.2813
    10-05-16 09:44 AM
  15. shirkeashutosh21's Avatar
    Were you able to use internet and make calls? I have ordered the same phone from same seller.pls reply.
    Yes I was able to do everything. Except BBM and blackberry protect. Internet was working fine, 4G was working too. I tried Jio on that phone.

    Posted via the CrackBerry App for Android
    10-05-16 10:56 AM

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