1. ConorRobinson's Avatar
    I can send messages on bbm and they deliver to the recipient but I'm not receiving their replies? How do I fix this? I have signal and a data plan so that isnt the problem.

    Posted via CB10
    09-01-14 06:12 PM
  2. ConorRobinson's Avatar
    Using a Q10 on 10.3.1052 btw

    Posted via CB10
    09-01-14 06:12 PM
  3. ConorRobinson's Avatar
    Any ideas?

    Posted via CB10
    09-01-14 07:28 PM
  4. JoBudden's Avatar
    I hate to ask the obvious fixes. Have you tried a hard reset?

    Posted via CB10
    09-01-14 07:36 PM
  5. ConorRobinson's Avatar
    Yeah tried that several times

    Posted via CB10
    09-01-14 07:58 PM
  6. nah.uhh's Avatar
    Did you update bbm in app world?

    If not, update it

    If so, download the bbm bar file from 1052 and side load it, it will force bbm to go rebuild from the server (you'll lose chats)

    Make sure you have a strong connection during the setup
    09-01-14 08:13 PM
  7. ConorRobinson's Avatar
    How can I download the bbm file from 1052?

    Posted via CB10
    09-02-14 06:49 AM
  8. nah.uhh's Avatar
    How can I download the bbm file from 1052?

    Posted via CB10
    If you still have the autoloader on your computer
    Download dbbtool (darcytool) and extract the bbm bar from the autoloader
    Use sachesi to install it

    If you don't have the autoload on your computer, thursak has a post of every bar and os etc ever released
    09-02-14 08:35 AM
  9. ConorRobinson's Avatar
    Tried sideloading the bar but no luck any other ideas?

    Posted via CB10
    09-02-14 09:21 AM
  10. nah.uhh's Avatar
    Tried sideloading the bar but no luck any other ideas?

    Posted via CB10
    What happened when you sideload it?
    Did it go through the "setting up bbm"process?

    Edit: if the bar you side loaded was 10.3.44.9 sorry For wasting your time

    Grab the bbm bar from,10.3.0.700
    Last edited by nah.uhh; 09-02-14 at 09:32 AM.
    09-02-14 09:21 AM
  11. ConorRobinson's Avatar
    Yeah it went through the set up and restored my contacts.. messages are sending fine but when someone tries to send me a message it's as if I have no signal to receive it

    Posted via CB10
    09-02-14 09:28 AM
  12. nah.uhh's Avatar
    Yeah it went through the set up and restored my contacts.. messages are sending fine but when someone tries to send me a message it's as if I have no signal to receive it

    Posted via CB10
    Weird.. try this..
    http://global.blackberry.com/secure/bbm-support/en.html
    09-02-14 09:33 AM
  13. ConorRobinson's Avatar
    I already tried that but wasn't very helpful.. thanks for your help.

    Posted via CB10
    09-02-14 09:49 AM
  14. ConorRobinson's Avatar
    Guys can anyone help I still haven't got this fixed..

    Posted via CB10
    09-02-14 03:53 PM
  15. nah.uhh's Avatar
    Guys can anyone help I still haven't got this fixed..

    Posted via CB10
    BlackBerry didn't contact you..?
    you can try tweeting Michael clewley
    09-02-14 06:05 PM
  16. ConorRobinson's Avatar
    No they didn't get back to me.. thanks man i'll do that now

    Posted via CB10
    09-02-14 07:29 PM
  17. ConorRobinson's Avatar
    What happened when you sideload it?
    Did it go through the "setting up bbm"process?

    Edit: if the bar you side loaded was 10.3.44.9 sorry For wasting your time

    Grab the bbm bar from,10.3.0.700
    Sorry didn't see your edit, i'll try that now.

    Posted via CB10
    09-03-14 03:43 PM
  18. ConorRobinson's Avatar
    Installing the bbm from 710 helped man thanks so much!

    Posted via CB10
    09-03-14 05:45 PM
  19. nah.uhh's Avatar
    Installing the bbm from 710 helped man thanks so much!

    Posted via CB10
    awesome
    Did you try to update from app world again? Did the problem return?
    09-03-14 07:21 PM
  20. ConorRobinson's Avatar
    Yeah I updated and it's still working fine

    Posted via CB10
    09-09-14 12:23 PM

Similar Threads

  1. Major League Soccer BBM Group
    By austriker in forum Discover BBM Groups
    Replies: 8
    Last Post: 09-28-15, 08:27 AM
  2. It's done it again. Phantom BBM killed the battery.
    By dangerousfen in forum BlackBerry Z30
    Replies: 12
    Last Post: 09-01-14, 04:03 PM
  3. What do you wish in next BBM update?
    By prateek.samtani in forum BlackBerry 10 OS
    Replies: 5
    Last Post: 09-01-14, 08:41 AM
  4. Does BBM restore groups after a reset?
    By rodney0905 in forum Discover BBM Groups
    Replies: 8
    Last Post: 08-31-14, 10:12 PM
  5. Android notifications -stl1 problem
    By santhoshmanikandan in forum BB10 Leaked/Beta OS
    Replies: 1
    Last Post: 08-31-14, 08:48 PM
LINK TO POST COPIED TO CLIPBOARD