11-19-13 12:33 AM
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  1. Willie Ray's Avatar
    Willie Ray
    After updating OS BBM stopped working. I can't send or receive messages (keep getting the red clock). Any ideas?

    Posted via CB10
    11-16-13 09:01 AM
  2. Qrackin's Avatar
    Qrackin
    Strange.
    I would try going to the beta zone and signing up for the BBM beta, when it loads it may fix your issie.

    Posted via CB10
    11-16-13 09:17 AM
  3. Lawrie Sherratt's Avatar
    Lawrie Sherratt
    What Quakrin says.
    11-16-13 02:55 PM
  4. southlander's Avatar
    southlander
    Edit. Never mind.

    Z10STL100-4/10.2.1.1055
    11-16-13 03:34 PM
  5. southlander's Avatar
    southlander
    You opened the BBM icon first right? And then it successfully went through "setting up BBM". Or did it not?

    Z10STL100-4/10.2.1.1055
    11-16-13 03:36 PM
  6. Willie Ray's Avatar
    Willie Ray
    I did another wipe and it started working again.
    11-16-13 03:45 PM
  7. Qrackin's Avatar
    Qrackin
    Originally Posted by Willie Ray
    I did another wipe and it started working again.
    Good to hear

    Posted via CB10
    11-16-13 10:38 PM
  8. coolbold's Avatar
    coolbold
    Yeah, but what about restoring your contacts/calendar?
    Once you restore, BBM is broken again.
    We need a good fix here.
    11-16-13 10:48 PM
  9. dolphinsb's Avatar
    dolphinsb
    same here BBM is broken first time with server in years, need solution.....it was working after os update but once channels installed having problem....
    Z30 STA100-2
    11-17-13 02:08 AM
  10. deuce2290's Avatar
    deuce2290
    I'm having the same issue, I used the auto loader to install the 1055 leak. BBM opens, however I get the red clock when I send a message...I'm not sure if it is received either.
    11-17-13 05:50 PM
  11. jordan_d's Avatar
    jordan_d
    Have you tried opening bbm before restoring if you restored from a backup. I know it's a different issue but when I had issues with email and accounts not opening, reinstalling the os, then configuring accounts first then restoring seemed to fix the issue. Could be worth a shot??

    Posted via CB10
    11-17-13 08:04 PM
  12. deuce2290's Avatar
    deuce2290
    Originally Posted by jordan_d
    Have you tried opening bbm before restoring if you restored from a backup. I know it's a different issue but when I had issues with email and accounts not opening, reinstalling the os, then configuring accounts first then restoring seemed to fix the issue. Could be worth a shot??

    Posted via CB10
    I'm going to try that and then restore...I lost my new BBM emoticons...very annoying but i LOVE 10.2.1.1055 this is an amazing leak!

    Thanks
    11-17-13 09:26 PM
  13. jteagle's Avatar
    jteagle
    Any idea how I can try deleting Bbm and reinstalling it? If I look at Bbm in BlackBerry World it says not available for this device after installing the new os leak.

    Posted via CB10
    11-17-13 11:56 PM
  14. southlander's Avatar
    southlander
    Restoring settings after installing the leak caused the issue for me. Lost the NOC connection and thus BBM would not work.

    Anyone having BBM issues check to see that you have those four "BlackBerry dots" on the top of your screen. If not BBM ain't happening. And chances are you restored after installing the leak.

    Z10STL100-4/10.2.1.1055
    11-19-13 12:33 AM
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