BBM issue (experts please help)

So I have had a z10 for a while and my sister recently got a q10. Starting yesterday I have not been able to see her posts on BBM. This is in private messages and in groups. In private BBM it doesnt change from D to R on my phone even after she has read it and after she has replied I still dont get the response.
I tried sideloading an older version of BBM but it just crashed and never styarted so then I sideloaded a current version (different then the original one) and it still isnt working. This is getting very annoying and I cant figure out why this would be happening. Everyone else in the group can see both of us and she can see me but I just cant see her.

I was just searching for this same thing.
Gave my son my old Z10 and suddenly the last couple of days, we cannot BBM eachother.
His BB icon is gone from the top right corner also.
His is wifi only, but that has never been a problem before.
Only difference is that we put a sim card in that doesn't have data.

Originally Posted by epress man

I was just searching for this same thing.
Gave my son my old Z10 and suddenly the last couple of days, we cannot BBM eachother.
His BB icon is gone from the top right corner also.
His is wifi only, but that has never been a problem before.
Only difference is that we put a sim card in that doesn't have data.

maybe it is the same issue but I am using a fully functioning z10 and still have the bb icon. It is only bbm with this one person that isnt working.
battery pulls and restarts havent changed anything.

Have tried deleting the contact and then re-invite?

Posted via CB10

Originally Posted by epress man

I was just searching for this same thing.
Gave my son my old Z10 and suddenly the last couple of days, we cannot BBM eachother.
His BB icon is gone from the top right corner also.
His is wifi only, but that has never been a problem before.
Only difference is that we put a sim card in that doesn't have data.

You need data services for BBM to work as far as I know.

Posted on my awesome Z10 (STL100-3, 10.2.1.3247)

Just making sure, you are using different BlackBerry ID accounts, right? I can't remember if you can use a phone without one

Posted via CB10

Originally Posted by abramadhi

Have tried deleting the contact and then re-invite?

Posted via CB10

Yeah, still not working

Posted via CB10

Originally Posted by Stef007

You need data services for BBM to work as far as I know.

That is also my understanding.


Thumb-flicked from my Z30 via CB10

Post deleted.

For some reason I started reading post #2 in this thread and my reply had no meaning to your post.

Read my OP again. i have a fully functioning phone with data and a regular sim card. The second guy had different issues.

Originally Posted by Springles

Read my OP again. i have a fully functioning phone with data and a regular sim card. The second guy had different issues.

So he does. Looking back at your original post, I infer that up until -- what was it? 3 days ago? -- you and your sister were able to BBM with no problem. I also infer you don't know at the moment which of your phones (if either) is causing the problem. Correct?

Thumb-flicked from my Z30 via CB10

Sorry -- you wrote "starting yesterday."

Thumb-flicked from my Z30 via CB10

Originally Posted by David Tyler

So he does. Looking back at your original post, I infer that up until -- what was it? 3 days ago? -- you and your sister were able to BBM with no problem. I also infer you don't know at the moment which of your phones (if either) is causing the problem. Correct?

Thumb-flicked from my Z30 via CB10

yes, that is basically right.
edit: actually, my sister is able to see my posts but I am not able to see hers. on my phone the delivered icon never changes to read even though she does read it. She responds but I nevcer get it. In a group everyone else sees everything. I just dont see her posts

Originally Posted by Stef007

You need data services for BBM to work as far as I know.

Posted on my awesome Z10 (STL100-3, 10.2.1.3247)

No you don't. BlackBerry 10 us happy to work on Wi-Fi only.

Posted via CB10

loading a leaked OS seems to have fixed the problem. hopefully it doesnt return after I do a restore

Originally Posted by Springles

loading a leaked OS seems to have fixed the problem.

I'm glad you got it fixed -- even if no one has a clue what happened... I take it the leak went on your phone, not your sister's?



Thumb-flicked from my Z30 via CB10

Originally Posted by jpvj

No you don't. BlackBerry 10 us happy to work on Wi-Fi only.

Posted via CB10

You STILL need to be connected to BlackBerry's servers over whatever you are using so you need the BB dots up top or it won't work.

If he is connected to WiFi I assume he has a working Internet connection and that's all you need to connect a BlackBerry 10 device to the BBI.



Posted via CB10

Originally Posted by jpvj

If he is connected to WiFi I assume he has a working Internet connection and that's all you need to connect a BlackBerry 10 device to the BBI.



Posted via CB10

You're correct, I have a Z10 with no sim, no data plan, and can connect it to wifi and BBM on it, get BlackBerry world. Etc.

Posted via CB10