1. meilenstein's Avatar
    I just bought a Passport, and created a new (yahoo) email address so that I could create a new BBID. When I signed in on the Passport, BBM told me that the email was already associated with another device; when I asked it to switch to this new device, it gave a temporary service error and shut down.

    How is this possible? What am I missing?
    12-29-17 08:58 PM
  2. conite's Avatar
    I just bought a Passport, and created a new (yahoo) email address so that I could create a new BBID. When I signed in on the Passport, BBM told me that the email was already associated with another device; when I asked it to switch to this new device, it gave a temporary service error and shut down.

    How is this possible? What am I missing?
    You may have used that on an Android or iOS device - in which case, it can't be brought back to a BB10 device.
    12-30-17 01:11 AM
  3. meilenstein's Avatar
    The email address didn't exist until three days ago when I created it. At any rate, @blackberryhelp had no advice except to delete the ID and start over. I think I'll wipe the device first.

    Posted via CB10
    12-30-17 08:57 AM
  4. oystersourced's Avatar
    Does Yahoo recycle addresses like Hotmail?

    Posted via CB10
    12-30-17 09:39 AM
  5. meilenstein's Avatar
    I'm not sure. If they do, that could explain the problem.

    Posted via CB10
    12-30-17 09:48 AM

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