1. bbudyn's Avatar
    My Z30 only rings once and then goes silent, though my ringtone is 20 sec long. Help anyone!? Thanks.

    Posted via CrackBerry App
    08-31-14 02:35 PM
  2. pttptppt's Avatar
    You might have to get your carrier's support on that

    Posted via CB10
    08-31-14 02:36 PM
  3. misterabrasive's Avatar
    My Z30 only rings once and then goes silent, though my ringtone is 20 sec long. Help anyone!? Thanks.

    Posted via CrackBerry App
    Do you accidentally touch the screen when it rings? That stops the ringing.

    Posted with my Z10 on Verizon 10.2.1.3253
    08-31-14 03:14 PM
  4. bbudyn's Avatar
    No, I was literally watching it and it stops ringing after playing a tone for 5 seconds, then goes silent but still continues to get a call

    Posted via CB10
    09-02-14 02:44 AM
  5. misterabrasive's Avatar
    Did it work properly for a while and then start this or is it a custom ringtone made from a song? I know you said that it is a 20 second tone, but have you checked the actual download to make sure you didn't get a preview or a shorter version of the song that you wanted? I remember that when I went to download the first song for my ringtone I had a choice of two. One was the full 20 second version and one was a shorter 5 second version.

    Posted with my Z10 on Verizon 10.2.1.3253
    09-02-14 07:59 AM
  6. bbudyn's Avatar
    It's a full 20seconds, also noticed that when I first load it as the Ringtone and hit try it it runs for the full length only during the call is when it goes for 5 seconds or one ring...

    Posted via CB10
    09-02-14 01:47 PM
  7. bbudyn's Avatar
    May have solved it. In the advanced interactions there is a option to mute when flipped, I think what happens is that the phone thinks it's being flipped and silences my ring. Will give a try and what happens. Thanks for all the feedback!

    Posted via CB10
    09-02-14 01:52 PM
  8. bbudyn's Avatar
    Solved!

    Posted via CB10
    09-03-14 12:32 AM
  9. MiSsY_'s Avatar
    So you're running 10.3 then

    Posted via CB10 from my Z30
    09-03-14 12:34 AM
  10. bbudyn's Avatar
    Yes. 10.3.0.1130

    Posted via CB10
    09-03-14 12:48 PM

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