1. cfoxx's Avatar
    I was quite excited to see a BlackBerry promotion van and pop-up stand had appeared outside work yesterday. As I arrived at work all the LCD screens in the display had a "update your mcafee antivirus" popup in them, so I thought I'd visit the stand on my way home instead.

    Unfortunately it was all a bit of a shambles. There were 8 BlackBerry promo kids stood in a group shivering and chatting to themselves, not engaging with passersby at all. I had to go up to one guy and say "hi" before I was acknowledged.

    He then took me straight into the stand and tried to show me the Z30. When he swiped to unlock somebody had been playing angry birds in landscape mode and he couldn't figure out how to close it, and neither could his colleague. I had to show them.

    Then he tried to show me the "flow" by half reciting a bit of spiel he'd been taught, but couldn't actually work out the gesture properly because, as we all know, once you're in the hub you can't repeat the gesture to close the hub again (something which has always annoyed me).

    He then tried to show me screen sharing, which failed three times in a row.

    I asked if many people had come up to the stall and he said "no not really, it's been quiet, people just see it and think meh it's BlackBerry". I was a bit disappointed in that, it's his JOB afterall to get people interested!

    I finally revealed I had a Q10 and showe him my handset, and he asked "does that have BB10 on it?". I also asked him about instagram and he said "yes you can get BlackBerry's version in the app store".

    Hmm.

    They weren't selling phones there and he did say that on Saturday the same stand was in a local shopping centre and they sold 40 handsets. Which, for 8 assistants, I'm not sure if that's good going or not?

    As I left I was given some blackberry goodies - a "mini speaker" to plug into my phone and a credit-card sized blackberry branded usb stick.

    Have to say I'm glad to see them setting up stands and promoting BB10 but they need to check all the assistants are approachable and informed.

    Posted via CB10
    11-19-13 11:18 AM
  2. jaydee5799's Avatar
    Gee, that's too bad they weren't more engaging!
    I want free stuff!
    11-19-13 11:36 AM
  3. IgotsThis's Avatar
    Smh nothing worse than having employees with no knowledge of what they are selling. -.-'

    BBM channels: c00121c99 for some knowledge and c00123fca for some real hip hop
    11-19-13 12:26 PM
  4. Actn_Jksn's Avatar
    That's a fail.

    Q10 & 9900 on Bell Mobility
    11-19-13 12:32 PM
  5. 2stix's Avatar
    That's exactly the kind of employees BlackBerry should be getting rid of.

    Posted via CB10
    scrapmetal58 likes this.
    11-19-13 12:40 PM
  6. woodywoodford's Avatar
    That's the 21st century for ya... just give me a cheque and leave me alone

    Posted via CB10
    11-19-13 02:27 PM
  7. SDM7171's Avatar
    Unlikely to be employees - more likely to be marketing interns.

    But you're right that someone should be making more use of the opportunity
    11-19-13 02:41 PM
  8. jojo beaconsfield's Avatar
    something really stinks with their Point of Purchase.displays too.WTF!!!I'ts almost a year and they can't get it right.Hell it's only money,I guess.As a shareholder I'm disgusted with it all.
    11-19-13 02:56 PM
  9. miketko's Avatar
    They are Def a hired marketing company. I spoke to some reps in toronto. They should pick people from these same forums. Pay them to work at a both for a weekend.
    Sign. Me up

    Posted via CB10
    scrapmetal58 likes this.
    11-19-13 02:59 PM
  10. Davidro1's Avatar
    Cfoxx thank you for your recounting the series of anecdotes and then concluding gently.

    Sign me up, too, for some kind of work, that shall be more convincing and enthusiastic.

    Will work.for cases, speakers, USB keys and swag.
    11-19-13 03:04 PM
  11. breakingpoint0's Avatar
    It's probably a promotion company they hired to do this and provided all the materials. Still a bad situation, but not as bad if the people were BlackBerry employees or interns. Would be nice to see more knowledge or enthusiasm, but not sure I expect much from a college kid expected to do this in the cold since they probably aren't getting paid much.
    11-19-13 03:05 PM
  12. m1kr0's Avatar
    Yes, promo company by the look of it. Problem is they do more harm than good.
    11-19-13 03:10 PM
  13. 2stix's Avatar
    Yes, promo company by the look of it. Problem is they do more harm than good.
    I cannot, for the life of me, understand how Mr. Frank B can still be a BlackBerry employee. Just killing this brand. Grrrr

    Posted via CB10
    11-19-13 03:20 PM
  14. m1kr0's Avatar
    I cannot, for the life of me, understand how Mr. Frank B can still be a BlackBerry employee. Just killing this brand. Grrrr

    Posted via CB10
    BB marketing continues to suck. They need somebody that has actual knowledge.
    11-19-13 03:25 PM
  15. bluetroll's Avatar
    this is a marketing/advertising agency they hire to do these things.

    I've done these types of experiential marketing for Microsoft products... it all depends on the person if they want to do well or not.

    They are not paid to sell product, they are paid hourly. There's just a quota of how many consumers they reach. That is all.
    11-19-13 03:29 PM
  16. potatoguy's Avatar
    when will BlackBerry learn??
    11-19-13 03:45 PM
  17. hamza817's Avatar
    Not to say BlackBerry should do better I've come across Sonos reps who know F all about their products too in department stores.

    I wonder what those reps use as their daily mobile devices. My bet, not BlackBerry.

    BlackBerry are their own biggest enemies.

    Posted via CB10
    11-19-13 03:48 PM

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