02-12-16 05:28 AM
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  1. markus2107's Avatar
    An besides that Snap somehow doesn't recognize that the apps I deleted are still on my phone, it is strange, that the Android Runtime didn't crash when I removed one of the apps directly after I upgraded to the new OS Version...

    Is there some kind of log file that I could look into to see, when the first crash happened?
    01-13-16 05:59 AM
  2. Cobalt232's Avatar
    PackageManager always crashes if you try to uninstall an app. That's what the logs say.
    01-13-16 06:18 AM
  3. tubularbell's Avatar
    Do not update!
    As I consider you to be one of the best informed people where it comes to the
    Android Runtime, I will pick up on that advice...

    Although I haven't received any update as of yet either (Netherlands, SIM-lock free Passport from Belsimpel.nl, provider right now is KPN)
    01-13-16 06:22 AM
  4. NgakakGuling2's Avatar
    Hi all,

    I'm from Indonesia, anyone here from Indonesia?

    And how is the update? Are they any good?

    Posted via CB10
    01-13-16 06:26 AM
  5. gsm_dealer08's Avatar
    https://mega.nz/#!9JIhFIyJ!GYnFXMeLD...bjpSCZBeHP1ueQ
    you need to install these 2 .Bar files using Darcy's tools found here https://mega.nz/#!pUtXzRhI!rhTSelChn...nVqRm3Mxb4DzB8
    or google chrome browser play book manager extension by enabling development mode on your device
    I am familiar with the play book manager. Do I have to do anything else after that? I think a hard reset was mentioned. Sorry for the dumb question but what is a hard reset on bb10?

    Posted from BlackBerry Passport SE
    01-13-16 06:37 AM
  6. txfabnet's Avatar
    Hi all,

    I'm from Indonesia, anyone here from Indonesia?

    And how is the update? Are they any good?

    Posted via CB10
    Ya indonesia, update on Passport with Tri Indonesia, but hati hati problem with android runtime... maybe wait

    Posted via CB10
    01-13-16 06:42 AM
  7. PaulPaul49's Avatar
    Just got it for three UK network

    Posted via CB10
    01-13-16 06:47 AM
  8. dwane31's Avatar
    Bell Canada, 226 mb also

    Posted via CB10
    Nothing yet from Bell Aliant...east coast
    01-13-16 06:48 AM
  9. Fool Guy's Avatar
    BB10 OTA update 10.3.2.2876 (SR2836) by various carriers-img_20160113_171308.pngBB10 OTA update 10.3.2.2876 (SR2836) by various carriers-img_20160113_171234.png
    Although i have latest OS still my Z30 received 194 mb update.
    01-13-16 06:48 AM
  10. kbz1960's Avatar
    As I consider you to be one of the best informed people where it comes to the
    Android Runtime, I will pick up on that advice...

    Although I haven't received any update as of yet either (Netherlands, SIM-lock free Passport from Belsimpel.nl, provider right now is KPN)
    Better turn off auto update
    tubularbell likes this.
    01-13-16 06:48 AM
  11. rbtg's Avatar
    I am familiar with the play book manager. Do I have to do anything else after that? I think a hard reset was mentioned. Sorry for the dumb question but what is a hard reset on bb10?

    Posted from BlackBerry Passport SE
    volume +and- for 10 sec
    01-13-16 07:14 AM
  12. iHadLastBB's Avatar
    BB10 OTA update 10.3.2.2876 (SR2836) by various carriers-img_20160113_124341.jpg

    Ok, just got this for my unlocked Passport SE in Lithuania.

    It looks like everyone here is right. Since this update android apps can not be uninstalled just icon from the home screen gone. I still can open android app via Google Play Store, but then I press on "Uninstall" button, Google Play Store looks like it just shut down and restart like this:

    BB10 OTA update 10.3.2.2876 (SR2836) by various carriers-img_20160113_140227.jpg

    and uninstalled android app still works and is not deleted. + is it just me, I see HUGE battery drain after update.

    I don't understand why Blackberry send this buggy update for ALL worldwide if they knew this bug with android runtime or did they? Or Blackberry just want to fry BB10 devices so we go to buy Priv, because my become so hot after update with no reason. Can anyone finally share best place to inform Blackberry Team so everyone here could spam them about this HUGE bug they made with last update so they could send us hot fix? We know this issue/bug since December and it looks like crackberry forum is perfect only for "easy to share with community" about issues/bugs we found, but it's pointless place to write our complaints, we need direct place for Blackberry Team to write our complains, issues/bugs so Blackberry Team could finally HEAR US! If anyone knows best place to do this, I/we look forward to your reply. Thanks in advance!
    01-13-16 07:24 AM
  13. Superfly_FR's Avatar
    @novapolskas : http://supportforums.blackberry.com/...rry10-software
    Last edited by Superfly_FR; 01-13-16 at 07:29 AM. Reason: wrong forum link (was devices)
    01-13-16 07:28 AM
  14. gsm_dealer08's Avatar
    volume +and- for 10 sec
    Thank you!

    Posted from BlackBerry Passport SE
    01-13-16 07:29 AM
  15. DaFoxGrey's Avatar
    I am familiar with the play book manager. Do I have to do anything else after that? I think a hard reset was mentioned. Sorry for the dumb question but what is a hard reset on bb10?

    Posted from BlackBerry Passport SE
    You can also use Sachesi, if you don't want to go through the hoops with Chrome.

    Hard Reset is:
    • Remove battery, wait a few seconds, reinsert battery.
    • Then power up the device.

    For non-removable battery BlackBerry devices, you perform a Soft Reset.
    It is the same as a Hard Reset, except it uses a key/button press combo to initiate.
    See:
    Reset a BlackBerry smartphone

    NOTE: It is normal for the device to be sluggish and glitchy after a Hard/Soft Reset for up to five minutes, due to it rebuilding caches and restarting background apps and services. So, it is best to just let your BlackBerry sit for five minutes after it has booted up from a Hard/Soft Reset before further trouble shooting.
    Superfly_FR likes this.
    01-13-16 07:29 AM
  16. rbtg's Avatar
    maybe they try to make a point : if you want android apps buy a priv
    i have a feeling they knew about the issue before they release it
    01-13-16 07:31 AM
  17. conite's Avatar
    I've been ranting/warning about the Runtime bug since Dec19. It's inconceivable that BlackBerry could not be aware of it.

    As I understand it, development has completely moved to 10.3.3 since this was released last month, so maybe they can't fix it.

    Although the least they should have done is pulled 2876. This is going to be a nightmare.
    01-13-16 07:48 AM
  18. iHadLastBB's Avatar
    Sorry, but this place is no different from crackberry's forum it's the same pointless user-to-user forum, crackberry forum got even much better support then Blackberry "support" forum itself.

    If you ask something more specific in Device Support Forums - BlackBerry Support Community Forums you will get this kind of the answer:
    "Hopefully, this information will be of use to you. No one here, in this user-to-user community, can answer such a "why" question...for we simply are just other users, and have no "insider information" to reveal."

    Been there done that years ago. We need direct place so we could contact Blackberry Team directly specially about this kind of bugs.

    + Here's your answer how to fx this issue in Blakberry "support" forum, go to crackberry forum )))
    BlackBerry Z30 10.3.2.2836 software update Issues - BlackBerry Support Community Forums
    OS 10.3.2.2876 BUG...android apps do not uninstall - BlackBerry Support Community Forums
    DaFoxGrey likes this.
    01-13-16 07:50 AM
  19. jdesignz's Avatar
    I got an update but its only 85mb? Is this the fix for android bug can anyone confirm? Tia
    01-13-16 07:57 AM
  20. conite's Avatar
    I got an update but its only 85mb? Is this the fix for android bug can anyone confirm? Tia
    There is no fix.
    kbz1960, mkiiw and jdesignz like this.
    01-13-16 07:59 AM
  21. garg2k7's Avatar
    Received it in India!
    Z30 - 226 MB.

    I thinks updates are to the Core OS elements, No visual changes !
    after all It's minor Update.
    Which network you have, still not get on Airtel Punjab and Bsnl broadband?

    Posted via CB10
    01-13-16 08:14 AM
  22. bbfannumberone's Avatar
    What do we get if we update software? Something new to BlackBerry 10.

    Posted via CB10
    01-13-16 08:20 AM
  23. rbtg's Avatar
    What do we get if we update software? Something new to BlackBerry 10.

    Posted via CB10
    headache
    kbz1960 likes this.
    01-13-16 08:22 AM
  24. dream-about-you's Avatar
    I got an update but only 85mb !!! What is th size of the Android bar ?

    Posted via CB10
    01-13-16 08:26 AM
  25. conite's Avatar
    I got an update but only 85mb !!! What is th size of the Android bar ?

    Posted via CB10
    That's about it. Did you downgrade it before? It's just trying to put it back.
    01-13-16 08:27 AM
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