1. andrew_86's Avatar
    I'm trying to turn it off to see if it's responsible for the drain on my battery but it won't let me. It constantly has th loading circle and when I switch it of and exit the settings menu it immediately turns back on! Please help!
    03-11-16 06:40 AM
  2. ams083's Avatar
    Log in to protect via desktop and remove your device from the account. This should force it to turn off. When you're ready to turn it back on, turn back on from your device. It will then reappear in your account.

    protect.blackberry.com


    ClassicSQC100-1/10.3.2.2876
    03-12-16 05:05 AM
  3. andrew_86's Avatar
    Cheers it's working now.
    03-12-16 05:10 AM

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